Your pets health and happiness is important to us. Read what our pet owners have to say!
From 1373 reviews
From the moment we arrived they took great care of my Mister.
We were out of town visiting family when our sweet pup broke his leg. We were referred to this clinic for after-hours care and we could not be more thrilled with the level of care, concern, and detail. We feel that we got a lot of services …
All the employees were friendly, compassionate and caring. They went out of their way to explain what was wrong with our dog after running several tests and helped us to make what we felt was the right decision regarding any future …
I had a semi-feral cat with a bleeding eye. They helped me immediately. All staff was professional and thoroughly explained everything that potentially happened as well as after care.
Everyone at the clinic was so nice and informative.
They were absolutely amazing! They didn’t leave any details out. And we’re extremely supportive!
They did everything they could to try to save my Hopper but he was just too far gone.
My 70lb German Shepard spit out her pain med. My 13lb Dachshund gobbled it up. I had to have her stomach pumped. They were very gentle with both me and my pup.
They were very awesome to me and my dog. took very good care of her. I would reamend them to anyone.
Treated my dog and resolved the issue quickly. The doctor was kind, knowledgeable and willing to take the time to explain our options. Happy our dog is well.
Having a pet emergency after hours is always distressing. We were fortunate to find helpful and caring professionals at this clinic and are grateful they were there to assist with our pup’s facial trauma. The situation would have been much …
Outrageously expensive. The two other animals we brought here and treated at 700, and $800, still had to be put to sleep in a day or two.
The clinic took AMAZING care of my lil doxie when she was having tummy issues. They were great at easing my nerves and explaining to me what was going on with her. The one thing to be aware of is that there is an exam fee that costs more …
Most definitely saved my baby kitten from deaths door at 3am. I've never seen people so kind work so quickly to save a small baby, I couldn't thank them enough
Five stars! How lucky we are in Lubbock to have an after-hours vet service in town. Our boy was taken back immediately; no wait. Staff was caring, helpful, and knowledgeable. Doctor was straightforward and answered all my questions. Clinic …
Very compassionate during a trying time. Listened to our concerns and wishes.
Nobody ever wants an emergency, but I am SO GLAD this is where I was able to take my super sick pup. Clean, professional, kind are just a few words to describe this establishment. Hands down the best place to head for an emergency.
Our dog was hacking up stuff and we took him in. They did a great job explaining what they thought her diagnosis was and gave us multiple options for treatment.
They are so helpful and caring. They do everything they can for my pets. They recently saved the life of one of my dogs. I am so grateful! It's wonderful to have an emergency clinic like this for pets when our regular vet is closed. They …
Long wait time – there for several hours – but not unexpected given that it was an after-hours clinic. Staff very pleasant and professional. Our little dog was thoroughly examined and we were sent home with 2 prescriptions. Within 24 hours …
Had to drive to Lubbock on a Sunday to get our dog seen, after our local vet would not answer the phone. Our dog had gotten into an altercation with a porcupine, and had quills all in his mouth and face. The staff was very courteous and …
the staff was friendly and we weren't waiting that long. now the prices were very much on the steep side but they were still able to keep my baby stable and comfortable until they got her transferred to her normal veterinarian.
Were very kind and welcoming. Awesome people and very kind to the situation at hand! Would recommend them to anyone!
They got us in so quick and we’re very friendly to my doggo, hopefully I never have to take my pup to the ER again but if I do I’ll take them here!
I am so grateful to this staff who treated us and our dog with kindness during a scary time. Every step of the process was communicated clearly and efficiently and despite being busy with many emergent cases, the staff were polite and calm …
Took my baby lola here and the staff was super nice and sweet and caring my baby hurt her leg some how and they gave her some shots and they took care of her. 😊
I was very nervous and concerned to show up someplace unfamiliar to me to take my precious boy…. And they took great care of him!!
I was amazed at the level of care available for animals at the SAEC! They have a CT scanner!! I lost my best buddy on that night and everyone was absolutely awesome. Not only that, but they managed to treat our emergency with the same …
Very cordial and caring staff. The doctor was caring and very informative. I hope I never need an emergency vet again but if I do, it will be here.
Very friendly & honest.. great help..thank u
On The Line
Great staff that works here. It was an unfortunate visit but the staff made everything easy and took care of everything I needed done. I highly recommend this ER for anyone that might need it for their little family member.
Staff was professional and very caring! Highly recommend the Small Animal Emergency Clinic!
We are SO thankful for Dr. Windsor, Kara-tech, and the training tech that was on call last night. My little girl had a seizure that turned into heart/breathing issues. They were very professional, immediately took her into the back and made…
Loving and caring professionals!! They took great care of our Zoe, and treated us with kindness!! Thank you!
Our dachshund has on several occasions gotten himself into scuffles with other dogs. He has become affectionately known in our home as "Franken-wienie." Each time I have taken him in to the Small Animal Emergency Clinic, they make me feel …
I bought my dog in she had pyrometra. The doctor was so helpful. He did surgery on her twice and even provided his own dog for a blood transfusion. She is doing awesome now. This place is awesome. They were available by 📞 everytime i …
They were very caring and thoughtful. It was a very difficult time for me but they made it as easy as possible for me and my Millie. Thank you does’t seem like enough but thanks for your compassionate care. Darlene Upham
Our beloved Boz the Boxer passed away…the clinic helped us during this time. We appreciate them.
They were caring and fast. Glad i found them so late into the night.
My dog was well attended 😊 thanks!
We have had to use the their services twice now for my Rhodesian Ridgeback with his sudden seizures. They are quick to get us in and both times they were so friendly and sweet to my poor baby. All staff are very knowledgeable and attentive …
Dr. Winsor love animals and she explain to me every step in the process. I would highly recommend this place.
They are very friendly, knowledgeable, and always open – 24 – 7. They did an amazing job with my fur baby Charlie!! Extremely busy place – they take care of lots of our fur babies!!
So grateful for them explaining everything and being very honest with us. Great staff and Dr. Powe is wonderful. Thank you.
They were very helpful when I needed them . I had to put my best friend to sleep and they took every effort even going out of there way to comfort me and to be very respectful about all of it. I would highly recommend them to anyone. I am …
What a outstanding professional Emergency vet clinic. Cat was seen immediately and the staff took great care of her. We were given options and cost but most importantly given amazing care for the best outcome recovery.
Very fast, no wait and treated our dog with great care. Highly recommend if you need after hours veterinary care!
They took very good care of my cat. They found the issue and gave her what she needed to get better. The staff were kind and respectful, and explained everything very well. They gave different diagnosing and treatment options so that you …
They were wonderful people. We had to put our kid (dog) down and they helped us all the way threw this hard time.
we were treated well and my little dog was taken care of quickly
Dr. Copeland and his staff were caring and attentive. We took our Cat to the clinic due to rapid decline in his health. He was diagnosed with Feline Leukemia and Lymphoma. He was weak, in pain and hind legs paralyzed. We had to let him go. …
Great staff and there to make sure your fur babies get the medical attention needed. Thank you.
Great experience!! We are from clovis nm, which is almost a 2 hour drive. When we got there the service was great, we ended staying 2 hours or a little over which is a pretty good amount of time to examine my fur baby and everything. I have…
They took good care of my girl. The vet was great, the tech not so much. She needs to recognize when an animal needs to be carried vs when they can walk.
Thank you so much for saving My Baby's life!!! Awesome Care Givers and Doctor.
This place is a life saver open at night. My baby ate something she shouldn't have . she wasn't breath or we thought she wasn't . I'm a tough man but when my kid pet is hurting it's my job to make they are ok . I was crying when I give them…
Dr Copeland was very empathetic to our situation. Very caring and professional.
Glad to have an Emergency Clinic available over the weekend. Thank you for taking care of my baby.
I had to take my kitten here as she wasnt acting herself. They tried their best but unfortunately she ended up passing due to suspicion of FIP. They were very kind and helpful and did what they could for her and I’m appreciative of the …
She had to have surgery. They explained all they needed to do in great detail. She is recovering well and on her way to being her usual self. I highly recommend if you need your pet taken care of. Thank …
Thank god for this emergency clinic. Pretty pricey, but what can you expect for this kind of emergency service ? For anyone's special family member this should be the animal hospital of choice for after hours care. Very kind and caring …
The compassion and professionalism displayed by the team members was so wonderful. Thank you for providing this emergency service that is so vital to the pet owners of the South Plains.
I took Arabelle my English Golden in due to a insect bite her face was so swollen the day after a hike on Saturday. The Dr. and staff were so knowledgeable, concerned, and caring, and the office was bright and clean. Arabelle received two …
We came at 10pm on a Saturday. Our German Shepherd was having stomach problems. The staff was very professional and did the testing and examination under an hour. The vet came and was very thorough and professional. I definitely recommend …
I had to run my dog up here late at night, as soon as I walked through the door everyone was friendly and helpful. The cost is high, but they were upfront about the cost of everything and I expected as much from an emergency clinic. I …
Our dog ate a piece of gum sweetened with xylitol so we took her to get checked out, thank goodness she was ok but the quality of care and overall experience was great!
They were very busy and short staffed...but never missed a step. My fur baby was treated with care and they answered all my questions. So thankful for the service they provided.
We had to put our 11 year old schnauzer down and they made our baby comfortable and made us feel good about our decision!
They got my very sick puppy back as soon as we got there. They were very kind and professional. They kept my fur baby overnight and then transferred her to our veterinarian the next morning. I just wish it didn’t cost so much to take her …
We had an emergency C-section at 2:00AM and they were very quick to answer the phone and got us taken care of. They were professional and explained all charges without to much pressure. They took good care of or baby and her babies.
Took my 9 yr old German shepherd in after he has a siezure! They were very nice and helpful and figured his issues out right away and what may have cause it. Sent us home with meds after treating the main issue in office and he is back to …
We had to take our 13 year old chihuahua there on a Saturday afternoon after having a rough Friday night where we didn't know it she was going to make it or not. They were very professional and upfront about everything. The vet tech took …
This place very friendly and efficient. Was out really fast. I would recommend this place for sick animals.
Wonderful care! Very caring, explained options for treatment with prices so I could decide on what my bulldogs would be.
We were in town visiting so didn’t have a vet to call when my 5 year old English Bulldog was just not himself and we couldn’t figure out what was wrong. We found this place to be open and when I called the lady said we could absolutely go …
We had the best experience with your clinic and your staff . The waiting room was clean and fresh . They treated our dog immediately and were truthful in their findings of her injury. I was given a written estimate of treatment before she …
The staff at Small Animal Emergency Clinic took great care of my German Shepherd, Jake. They were very caring and understanding of my dog's and my needs. Dr. Wilson explained everything in a way I could understand.
I was so pleased with my first experience here. They answered all my questions, took very good care of our fur baby and explained all tests and expenses beforehand. Would recommend highly!!!
We are new to the area & this was the second time we had to use the ER Vet. Both times they have saved our dogs life!! Randal was so amazing! He explained the procedure our baby was about to have to us & answered all of our questions! Dr. …
The staff were super nice and amazing! Very clean waiting rooms and actually I forced covid prevention measures! If they were a regular clinic I would switch vets to them. If you staff see this just know you guys are doing an amazing job :)
Thank you to Dr and staff for the kindness to my Amy girl and myself. You all went over and beyond to ease Amy’s passing and comfort me during that time. Amy was not just a dog she was my best friend. Thank you.
Everyone was extremely considerate regarding our emergency visit. Dr Gronum understood my concerns and wishes. Treatment was immediately given and pain medication was sent home for my 18 year- old kitty. I appreciate their tender care!
I came in on Christmas Eve. The only place open within a 200 mile radius of me. My girl had been hit by a car. The care we received was AMAZING. Without hesitation they started treating her. She had a fracture that was a 50/50 shot on being…
A friend recommended I take my cat here for a tooth injury. They were extremely friendly, professional, and I was in and out in no time. In addition to the great service, it didn’t cost a fortune! Should I need an emergency vet again, I’m …
So thankful for this facility! When my 3 year old dog gashed the front part of his head on Thanksgiving I needed some help. Thankfully the Small Animal Clinic was open. They welcomed me promptly and my four legged baby was seen promptly. He…
It was not a great visit because we were losing our dog. Very sad, but not the first time we have had this experience. Hands down, I would rather have this staff. Everyone was respectful and caring. The doctor so informative to help us make…
When my 8 mo. puppy ate a penny, I called the Small Animal Emergency Clinic. The first person I spoke to said to not worry about it and just make sure it passed. Upon further research I learned that pennies are extremely toxic to dogs. I …
I'm just so grateful for the women there. They helped me apply for care credit so my precious boy could be treated and they were extremely kind caring and sympathetic towards the situation. Thank you so much!!
My poor dog got extremely sick over the weekend, and I was so worried for her health. After visiting once I elected not to have her hospitalized and ended up having to go back a few hours later when her vomiting continued. Since she has …
Yes very clean very helpful very impressive and kind to our Kitty.
Small Animal Emergency Clinic of Lubbock was very professional, efficient, and caring towards me and my dog Louie at our recent late night visit. Dr. Trent was very thorough and presented all medical options clearly, and our technician …
Had to take my pup in because he was limping and every time he would try to walk he would cry. Dallas helped me get him out of the truck and bring him in and took wonderful care of him! Dr. Odin was amazing as well. They provided me with an…