Your pets health and happiness is important to us. Read what our pet owners have to say!
From 1680 reviews
I took my cat here for an emergency last week and sadly, I had to let my sweet baby go. The staff was quick to get my baby seen as well as very kind and compassionate during probably one of, if not the most difficult day of my life thus far…
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Everyone here was very nice. They were very good about sharing the cost on most everything before they did it. This is a huge appreciation. Prices were reasonable on most things.
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We had such an amazing experience here. We went in around 7:30pm on a Saturday night and were out by 8:25! They were kind and gentle with my sweet pup and quickly stopped the bleeding after an unfortunate grooming accident. They reassured …
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Late night need for help and they were there and compassionate and caring.
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Never a fun time when you have to put your best friend down. ☹️😥The staff was so very kind, considerate, compassionate and professional. Thank you so very much for making a very difficult time a little easier to manage.
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They were extremely kind and helpful. Highly recommend for emergencies situation.
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My dog Shelby sliced her leg on Christmas Day and they helped get her fixed up quick and get us back home to the family. Would totally recommend them to anyone!
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On Christmas Day, my dog decided she wanted to try an entire batch of sopapilla cheesecake. She was so miserable and distended. I took her in to see if they could induce vomiting and provide some relief. The staff there was so friendly and …
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I hope she wins the raffle and that more blessings pour out on her from Heaven than she has room for! And, bless her with more rooms, to put the blessings in! This is the best Vet I ever met! Thank you for your service and kindness❣️🐾 🐾
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Everyone is very nice here! I’ve had to make a couple of visits over the years and each time it has been a good experience for me and my little dog. They have always been upfront about how much the recommended procedures will cost, and …
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They where very thoughtful and Thorough and they made sure That Fury was comfortable
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I've had to bring my little baby dog here twice now. The entire staff, the facility, the way they care and treat their little patients and even us the parents is phenomenal. They thoroughly explain everything that is going on, what needs to…
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Quick and hospitable staff. They took such good care of our big boy. Worth the drive from Plainview to get him looked at and bandaged up!
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They were awesome, nice to know they are there for our furbabies health. We'll use them again !!!!
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Unfortunately I had to put my dog down at this facility. The staff was very caring. They allowed me to be in the room while he was laid to rest.
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Due to very unexpected circumstances, I had to say goodbye to my amazing, furry companion. The vet and her staff were very thoughtful and respectful during this excruciating time.
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Are you kidding me I wish I was the sick one and the dog came home they're pretty good up there I wanted to go.
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I had such a pleasant experience at this clinic! My cat was going on 24 hours of struggling to urinate, and my normal vet wasn't able to accommodate us quickly. I ended up taking her in at 8:30 on a Friday night (which is amazing as it's so…
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My Maddison, our 14 year old Shihzhu was a new client for the last year. Everyone was so nice to her and I never had trouble getting her in. She recently passed and the care, compassion, and attention they gave us is beyond what we could …
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Odin got ran over by a speeding truck down our street one night. Had to rush him in fearing we lost him. The team at the clinic was so amazing in making sure he was all fix, loved and I was reassured. I could of used more info on meds as I …
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These girls were sweet and great with my baby! I couldn't be happier!!
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I had to take my cat here last night because of a dog attack and they were awesome! The staff was very friendly and caring.. our boy has lots of stitches, but he is feeling better already!
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Amazing staff, highly recommended. We have our old English bulldog that was in distress during her labor and delivery with a breech puppy drove over an hour as it was after hours and they were very helpful and sweet saved our baby even …
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Had an emergency at 3am Monday morning.. I called and they answered right away, upon arrival got put in a room and had about an hour wait as other patients were ahead of us. they determined the situation that was happening with my dog and …
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Everyone at the clinic were extremely nice and caring. Doctors kept me informed on the condition of my baby, offered suggestions on the next step. Techs were extremely respectful of my feelings. This is a great place to take your babies.
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Everyone here was very kind and compassionate when we brought in our dog who was struggling to breathe. We explained that we didn't harness/collar/leash him because of his struggle to breathe and they were very responsive in getting him …
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Turned a frightening 10pm mishap with my pet into relief with knowledge and meds. So glad for them and I would definitely recommend
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Had a crazy emergency last night with my Milo. Not only were they very friendly, but they showed compassion and met our emergency needs. Thank you!!!!
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Very happy with our experience here. They got my baby boy feeling better and I'm forever grateful!
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I wanted to tell them all, how thankful I am for their care for my CHihuahua, I took her there one evening, she was puking water, and shes so tiny, I knew I didn't have time to waste, I had limited money, and they took her back and gave her…
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I had to take a puppy there that had passed for them to care for until the crematorium could pick up. Very caring staff. Patient. Treated my baby with respect.
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Were very honest with me and my boyfriend about the status of our kitten and let us know that even if we had the money and they did everything in thier power to save her she may not make it trough but still gave us the option and were very …
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I live in Odessa and my dog had gotten hit by a car i took him to a emergency vet in Odessa on Friday they would not help me get my 90lbs dog out and bring him into the vet and was sat in a waiting room for an hour to be told that they …
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Took very good care of us when our dog needed them the most
Thank you
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Very caring staff, from front desk to Doctor. They treated me and my Speedy with compassion and we're very thorough, explaining everything along the way. Glad they are here
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They were very professional and courteous. They explained to me everything I needed to know regarding my cat. Amazing people
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Within 4 hours I had an emergency that my Fur Baby could not wait for a normal clinic to open. I am super grateful that they were open late night. The staff was friendly and our Vet Tech was very detailed on taking notes and asking …
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We had a great experience when we had to take our dog in. The staff moved quickly, but calmly. We felt confident they would be able to help our dog and they did. I would highly recommend taking a pet here if needed.
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Great place I would recommend everyone to use them. They were so great to us with our loss. If I could give them 100 stars it still wouldn't be enough
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Very helpful and friendly. Dr. Hernandez and Cassie did a wonderful job on helping my dog.
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Absolutely amazing care! They are fast, we’ll priced, and will answer all of your questions thoroughly. Some of the best veterinary care I’ve received. Thank you!
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The staff was very nice they got us in quick treated my baby with respect and us as well! it was a sad outcome but we are very thankful to have staff as caring and kind as them!
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We had a great experience. Staff is knowledgeable and friendly. Clinic is clean. Price is reasonable.
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Clinic is wonderful with friendly staff. They helped us with our young orphaned kitten, and now she is much better. Lubbock is so fortunate to have an emergency clinic for our furbabies!
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We had to take one of our pups in at 3:30am for a very scary emergency. Dr. Gonzalez and her technician were so kind and caring. For an emergency visit and having our pup hospitalized, they gave us an estimate of how much it would cost and …
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My cat was having issues and they promptly got her her up to speed. The doctors were very knowledgeable and able to answer all and any questions I had with clear instructions. I would recommend
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I am so glad this location exists, we had an after hours problem with our corgi. Our normal vet suggested we go here. Dr. Gonzalez was very calming and even did research about our pups problem and gave us reassurance that he would be fine! …
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Wonderful service! Our sweet yorkie had a really bad infection around her eyes on a Friday at 5 pm; We visited at 6 pm same day! The staff is very knowledgeable and sweet! We waited 5 minutes and left 20 minutes later. Love their prices and…
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The staff is amazing and took excellent care of our cat. Very informative and kind every step of the way. I am thankful for them making a stressful situation so easy. I highly recommend them!
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I am so grateful that they have late hours! My dog had been bitten by a rattlesnake around 6pm. I live in levelland in the country, so every vet here in town was closed for the day . I called and rushed over and they got her treatment …
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I took my dog to have a C-Section on a Sunday night. They were very prompt, and took excellent care of my dog and all of her puppies. Thank you all so much!
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Everyone was so caring, informative and polite. It was a great experience. Even when we made the hard decision to end the suffering of our cat Neeko, everyone was super supportive.
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We had an unfortunate accident with our guinea pig and were helpless on the situation. The vet working that night didn't specialize in them, but still took the time to take a look at him. He unfortunately passed away but the compassion and …
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We had our sweet old pup not feeling well and knew it was time for her to cross that rainbow bridge. They kept her overnight to monitor to make sure they did everything they could to make her better. We ended up having to put her down. …
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Took my pup in today because her foot was stepped on accidentally and she was not using it. I was placed in a room right away. The Dr. had a pup on the OR table when we entered and another Great Dane came in code blue. We obtained X-rays …
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One of the hardest things I've ever experienced and y'all were so compassionate. Thank you for everything. Allowing me to stay with my baby as long as I needed to.
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Just last night, I had one of my cats, Mannie, suffer an injury. My bestie called ahead after we were advised to go here, and then drove my cat and I over from Portales. We were taken straight to an exam room as soon as we arrived and my …
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Our dog was suffering from an allergic reaction to some medicine. As soon as we arrived we were greeted friendly and our golden retriever was taken care of immediately. The vet explained to us what she had done and told us we could take our…
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Excellent service and excellent veterinarian. Dr Gonzales was terrific. My rabbit became more sick and I brought her in. They put her on oxygen and found her illness pneumonia. She taught me how to give medicine. I really am so glad they …
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I highly recommend this emergency vet. My dog was taken back immediately and we were given a multitude of options with prices for his care. I appreciate that his health and well being was of the utmost importance to the staff.
Little guy …
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Cat-1 | Puppy-0 The day started off well enough for this little lassie, but, alas, she was no match for the jealous cat. Thank you to Dr. Stonum and staff at the Lubbock Small Animal Emergency clinic for the fine care she received. She …
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Everyone here is BEYOND amazing and so great at explaining what exactly is going on! They have always taken great care of my pups (and me). I hope you never need emergent vet care but if you do, I couldn't recommend these gals and guys any …
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My dog scratched out some of her stitches only the third day after she had surgery. My vet said bring her in immediately if she does that. Of course my vet was closed when that happened. Small Animal Emergency Clinic was open and fixed her …
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While in town visiting family, my 6 year old cocker spaniel suddenly lost movement and feeling in his hind legs at about 6pm on a Friday night. They got us right in and they did a thorough exam, and offered comprehensive emergency care for …
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I unfortunately had to take my puppy there this week at 5am for possible mold poisoning and the staff was absolutely awesome and straightforward. They give you an estimate before they run tests and explain that the price may go up based on …
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They were very knowledgeable of hamsters and hamster illnesses, which is more than I can say for my last vet experience at a different place. They took care of my little Reilly and gave me some meds to give her and the bill wasn’t too …
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Highly recommend. Excellent emergency care for my furbaby, who miraculously survived a huge apartment building fire. Unfortunately, her sister didn't make it. Open late night & overnight hours. They also didn't ask me (as the first words …
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My dog chewed up the handle of a plastic fork! We were immediately seen. The Doctor was stabilizing an emergency! The information was given to the doctor and plan of care relayed to me! I requested to speak with her whenever she could …
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The staff here worked very quickly to help our dog when we brought her in after being hit by a car. They were open and honest when they knew there was nothing they could do for and didn't add a bunch of unnecessary charges. They were …
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Great service and wonderful, talented vets and vet techs. I have taken 2 of my animals to them and they have done outstanding work keeping my animals alive and healthy. Please, remember that this is like an emergency room. You will have to …
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I drove an hour and 45 minutes to bring my cat to this clinic. They were amazingly helpful, compassionate, and professional. A VERY good clinic for after hours. Thank you for taking such great care of my furbaby!!
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Dr. Windsor and the techs were awesome! They got us right in and they had a treatment plan ready in a very timely fashion! They fixed our girl up and treated her like family! I’m not from the area and I’m lucky to have found them in my time…
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My sweet girl was taken here by a sweet couple after she was hit by a car. They made sure to do EVERYTHING they could to help her. Unfortunately she didn’t make it. But these guys made it so easy for me to get my baby cremated. Couldn’t …
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One of our 3 week old puppies neck became very swollen super fast. We are new to the area and have no vet..of course a Saturday afternoon too..but it worked out so well. Puppy strangles was the diagnosis and meds were sent home. Already it'…
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My fur baby got sick Monday night. We took her to Small Animal ER, they were so nice and professional. Really appreciated how they told us upfront the cost. My Eleanor had to spend the night so she could be transferred in the morning. When …
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We had to make a last minute decision, at bedtime, to put our 16 year old cat down before a work trip. The staff was very courteous, they were understanding about having the whole family there, even our other cat. They explained everything …
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Had to take my baby. Called first they are up front on all cost before you proceed. Was quick went around 10:30 pm. Doctor shared X-rays immediately on tablet with us. Receptionist/technician very nice went well they even made a copy of x-…
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Dr. Poe quickly evaluated my dog's condition and started a treatment plan. He's home now and feels so much better! You are great,
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Had to take our puppy in just before midnight one evening to get checked out after an accident. While this may have been a low-volume night for them we were able to be sent to a room immediately. Examination, X-Rays, and prescription were …
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We took our very sick dog in after midnight, received prompt service and compassionate care. The building was exceptionally clean, quiet, and peaceful. The vet tech, Justine, sat on the floor with us as we said goodbye to our dog. She asked…
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Clinic was immaculate and employee was so helpful. I didn't ask his name but he picked my (not a lightweight!) Injured dog up and helped us into the clinic and afterwards helped put her back in our vehicle. I really liked his …
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I never have lose a pet and this really hurt me cause we were so attracted to gizmo he was our baby it's lonely with out him but your small animal emergency clinic was great that you'll open 24/7 he was hurting it's glad and sad clinic was …
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Good environment, very friendly. It was after 10pm on a Saturday when we got up there. They were busy with an emergency surgery but made sure our boy was ok to wait a bit. Thank you for taking care of him.
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We were out of town visiting family when our sweet pup broke his leg. We were referred to this clinic for after-hours care and we could not be more thrilled with the level of care, concern, and detail. We feel that we got a lot of services …
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All the employees were friendly, compassionate and caring. They went out of their way to explain what was wrong with our dog after running several tests and helped us to make what we felt was the right decision regarding any future …
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Having a pet emergency after hours is always distressing. We were fortunate to find helpful and caring professionals at this clinic and are grateful they were there to assist with our pup’s facial trauma. The situation would have been much …
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Five stars! How lucky we are in Lubbock to have an after-hours vet service in town. Our boy was taken back immediately; no wait. Staff was caring, helpful, and knowledgeable. Doctor was straightforward and answered all my questions. Clinic …
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Long wait time – there for several hours – but not unexpected given that it was an after-hours clinic. Staff very pleasant and professional. Our little dog was thoroughly examined and we were sent home with 2 prescriptions. Within 24 hours …
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We are SO thankful for Dr. Windsor, Kara-tech, and the training tech that was on call last night. My little girl had a seizure that turned into heart/breathing issues. They were very professional, immediately took her into the back and made…
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We have had to use the their services twice now for my Rhodesian Ridgeback with his sudden seizures. They are quick to get us in and both times they were so friendly and sweet to my poor baby. All staff are very knowledgeable and attentive …
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What a outstanding professional Emergency vet clinic. Cat was seen immediately and the staff took great care of her. We were given options and cost but most importantly given amazing care for the best outcome recovery.
We arrived around 8:…
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They took very good care of my cat. They found the issue and gave her what she needed to get better. The staff were kind and respectful, and explained everything very well. They gave different diagnosing and treatment options so that you …
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My experience at Lubbock Small Animal Emergency Clinic was wonderful.
I brought my 1 year old kitty in for what I thought could be a potentially fatal uterine infection. The staff here was so receptive of all the symptoms that I noticed and…
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We had the best experience with your clinic and your staff . The waiting room was clean and fresh . They treated our dog immediately and were truthful in their findings of her injury. I was given a written estimate of treatment before she …
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Yes very clean very helpful very impressive and kind to our Kitty.
Bless y'all...
Small Animal Emergency Clinic of Lubbock was very professional, efficient, and caring towards me and my dog Louie at our recent late night visit. Dr. Trent was very thorough and presented all medical options clearly, and our technician …
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Our puppy Luna was hit by a Car Thursday night Sept 3rd, 2020 and we called around to get her emergency care !!! This pet hospital was ready and waiting for us when we got there !!! They even sent out a tech to wrap her in a towel and …
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I would recommend your clinic to anyone I know. Dr. Thompson and Katie were awesome. Our visit did not end the way we would have wished however, I couldn’t ask for more compassion and kindness from them.
With a heart felt, thank you.
I'd rather not have had to go, of course, but our recent visit to the new facility of the Small Animal Emergency Clinic was certainly a welcome contrast to those from years past. So clean, with plenty of staff on hand! My companion was …
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I will recommend your service it was very well run and wonderful people take care of my dog and me.
