Your pets health and happiness is important to us. Read what our pet owners have to say!
From 939 reviews
Thank you for saving our German shepherd, Kinsler. You will always have our gratitude. Great vet and super staff
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They were extremely kind and professional during a very tough time for us. We couldn't thank them enough.
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They helped us as soon as we arrived. They treated us and peanut with respect. I'd recommend them. The only problem I'd say I had was the pricing on the service.. Other than that they were good.
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Amanda was great! She did what she said she would do and loved Flint like he was hers. Even with Covid restrictions she was very personable yet professional.
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They’ve been great when our dog has had late-night emergency issues. Very helpful and compassionate people.
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I was very satisfied with the care and services I received. They were very straightforward and helpful in guiding me towards making a prompt decision in an emergency situation that I was unprepared to deal with. They further supported me by…
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Th staff was friendly, compassionate, informative, and helpful while doing their best to diagnose my dogs illness. Unfortunately we discovered some bad news, considering their were no signs or symptoms prior to the night we brought him in …
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Very helpful, very quick to take action when I arrived, explained everything as the evening progressed, and explained my options and costs clearly. All staff was caring and friendly, both on the phone before and after I left my dog for the …
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One of my babies was attacked and the situation was serious bloody dreadful serious the damages were to severe and in the end my baby needed to be put to sleep..😭😭😭we are devestated HOWEVER in my family's time of need Small Animal …
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They did for what I couldn't do for myself. They Helped my dog take that Journey To Heaven that I couldn't do. May she rest easy. Thank you for all your support
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Very nice and helpful crew.
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Even in the midst of the COVID-19 stuff they were extremely efficient and so very compassionate. They went the extra mile to explain everything that was going on to us and listen to our concerns. Although we had to say goodbye to our fur …
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I had two dogs get into snail poison, late at night I had to get them seen ASAP. Even with everything going on due to COVID, the staff were kind and compassionate, thank you so much for coming to the rescue!
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They were very professional and took the time to listen to me in regards to my dog. They were supportive of my decisions during the visit and were very kind when it was decided to put my dog to sleep. I genuinely appreciate how they helped …
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Very understanding people and get the little ones in quickly.
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The only complaint I have: went to 34th street location and called. Informed had moved to 66th and Milwaukee. Told them on our way with diabetic dog who had a seizure. Went to 66th and Milwaukee and did not find so called again. Was told …
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Great service and great staff! They were prompt in helping me with my cat. They explained all procedures to me well and gave me estimates before doing anything. If you have an animal emergency I would definitely recommend bringing them here…
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Everyone was so kind and helpful! They got to us right away and helped my puppy feel better quickly!
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I had to take my puppy because wasn't feeling well and I was very worried for her. The staff was amazing with her and so polite. They were super busy but had great positive attitudes. If she ever gets sick again I will definitely take her …
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My dog is doing better. Thanks
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Our little dog was treated with care and compassion. We were very happy with the service we received. She is on the mend.
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I feel like they took very good care of my baby boy. I appreciate everything they did for him while he was there.
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The staff here was extremely helpful. Although they were very busy and honoring the rules of COVID-19, social distancing and limiting interaction, my Jameson received the best of care. They were very informative with his care and gave me …
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Thank you so much to Holly who took care of us, everyone was so nice, the place was clean...Thank you guys again!!!!
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The level of care and professionalism were excellent during our emergent experience. They had exceptional best practices for social distancing and were very good to keep me informed while I could not be inside of the building as they were …
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Would think going in after hours would be high but the price was just like going to my vet. They took care of my dog just like he was there baby. They keep on saying sorry for the wait but I can't thank them enough on how they took care of …
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They were efficient, detailed in their explanations of the diagnosis, the proposed treatment and upfront about the price. Expensive, but when you need them, they are the best.
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I'd rather not have had to go, of course, but our recent visit to the new facility of the Small Animal Emergency Clinic was certainly a welcome contrast to those from years past. So clean, with plenty of staff on hand! My companion was …
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Friendly, caring staff. They took great care of my Mini Australian Shepard & she's making a great recovery. It would be nice if emergency pet care was more affordable but it is what it is. I would recommend Small Animal Emergency Clinic to …
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Very friendly folks who were patient with me and my questions. They were well prepared with COVID-19 measures in place. While I did not see them handle my cat when they took her to the back, her demeanor was fine when she returned. My cats …
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It was an emergency type situation when we visited this veterinary clinic. It was a Sunday morning. My Yorky was outside and the neighbors dog thought it was a play toy or a snack. And attacked it. I was very concerned about my small puppy…
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The vet and techs at SAEC took excellent care of me and my animal. They were courteous and respectful of both me and my dog in her time of need.
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Was very worried about my FALCOR my puppy they really made me feel at ease almost immediately 😊😊😊
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It’s great they are available at such strange hours. I was able to get quick care for my kitty, and even though she was too far gone, they were so sweet and helpful in her passing. I couldn’t thank them enough.
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Very impressed with facility and staff – very prompt.
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Very caring and professional doctor and staff.
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My little Schnauzer got into a bag of calming chews that I had bought to give my dogs when it storms. I called my vet, but got his answering service. I was given the phone # of the Small Animal Emergency Clinic. They were so kind and told …
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I will recommend your service it was very well run and wonderful people take care of my dog and me.
A very professional place they helped me with my dog that had parvo thanks for them my dog is doing 100% better
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Very nice staff and I'm so glad we have a place to take our pets in the middle of the night!
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Very friendly and professional techs and veterinarian! They took excellent care of my baby pug! Extremely happy they are there when needed!!
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When I had to take my fur baby in because she had ate some rat poison at a time her usual vet was closed and they immediately took her in and kept me informed the whole time as they treated her. They were upfront with their costs, very …
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Our five-year-old boxer had to go to the ER last night. I just picked her up. These folks realize that our dog isn’t really a dog. she is a five-year-old child in dogs skin. They truly have the heart for what they do. Awesome to have a …
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Thank you for helping me through the process of putting my Pepper down. Thanks for being so patient and supportive
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Found a dog and had him come in to do a scan for a chip. Guess what!? We found the owner and everything worked out!
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Fast service. They really sit down and explain all of your options and prices up front. Great caring service
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They took great care and concern of our little Yorkie Winston. They took an xray and prescribed medication. Instructions for follow-up care were easy to understand and they answered all of our questions.
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The staff was very friendly and helpful and got us in quickly. My dog was diagnosed and given medication to help his condition in a short time. The facilities are very clean and nice. I’m so glad they are there after hours when we need them…
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We brought in our dog for cluster seizures. He has never had them before and we didn’t really know what we were looking for. Of course, they happened after midnight on a weekend when almost all places are closed. In fear of him having …
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I have an American Bully Pit and most people are scared to death of my big ole teddy bear, but all the staff here were so good to him. They all said he was so sweet and beautiful! They helped us out when we needed them the most—on a Sunday …
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Everyone is very nice and caring. They were their for me and my family during our time of need. The facility is very nice and clean.
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Wah!!!!!! My puppy broke his arm!!! They were great, as always, took great care of my sweet boy. Pic attached, cutest pup ever
The clinic has moved to 66th east of Milwaukee, btw, found that it in the parking lot on 34th.
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All of the staff that was on duty that night went above and beyond to help comfort me and my family since my fur baby didn't make it......despite the fact they made us feel like we were with family....THANK YOU to each and everyone of them…
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This is the second time I've had to use the services at the LSAEC. They are so kind and so understanding of the grief you and your animal are experiencing. They go above and beyond to make you and your animal comfortable, and they see your …
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Very knowledgeable, friendly, and caring staff. Dr. made sure that I understood my options about my Beagle, Pitt Bull mix that is getting old. Within an hour of leaving he was much better. They did not do anything until I approved the cost…
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Kind and professional staff that helped make a bad situation better. Hope I don't need their service again, but it is great to know they are there if I need them.
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The Dr. and staff was extremely nice and explained everything well. Definitely would recommend this place.
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Excellent care! The staff were very prompt and caring. They explained everything well and gave us plenty of options for our fur baby. Very spacious... when we brought our cat in there was plenty of room to keep her away from other animals …
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Very nice staff! Answered all of my questions and provided good care!
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Took our 14 year old dog with IVDD in on Sunday morning in pain. Everyone treated us very nicely and professionally. Helped us get our pup feeling better. Would go again if needed, without hesitation.
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I am Lizzie’s Momma & was home with the flu when my husband & daughter brought her in. It all happened so fast, but I pray that her pain was ended quickly & with dignity. I trust that it was.…
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Our sweet puppy got a 3 prong fish hook in his mouth. They were able to remove it and Roscoe is back to himself today. Quick and efficient service was received. Thank you to the entire staff that helped us.
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Staff was quick to see us. They were also informative and courteous. The vet came in after taking care of our pup and explained what she did and what to expect. I am thankful that we were able to take our dog in and get him seen by this …
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Responsive, professional, and kind staff. Took great care of our rabbit at the clinic and provided clear instructions for at-home care following our visit. Cost is higher than a typical vet visit but if you need immediate and professional …
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Staff is very friendly and courteous. They got us in and out in a timely manner and they were very concerned about our situation. Great place, great people, great service and experience.
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Staff was competent, supportive and friendly. We were in good hands from the moment we arrived in the middle of the night.
Thank you!
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Outstanding service! We came in to the clinic because our dog spontaneously passed of old age in her sleep and we needed to drop her off after hours for cremation. They were so kind, compassionate, and helpful. They made sure we had plenty …
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The staff helped us at the impossibly difficult time of losing our furry family member. They were so compassionate. I’ll always be grateful.
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They took great care of my cat and were really nice people.
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I took my cat in there to be put down and while I know that the situation was sensitive, I would have preferred to not sit there as long as I did after the med was delivered. The waiting was the hardest part. But overall the experience was …
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Staff was super friendly , attentive and caring. The doctor was very thorough in her explanation and very genuine.
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This place is beyond amazing i am so glad i took my cat here. The Dr and staff is so friendly and knowledgeable. They took us in right away and helped me. My fur baby started feeling better that night. I am so grateful for them.
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There isn't a better place when your vet can't be reached, actually these people diagnosed and saved my dogs life...
The vet I will not name was way off and my dog was getting severely dehydrated and had i NOT gone in I would have lost him…
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My dog had gotten stung by a bee and I was freaking out. Instead of making me pay for an emergency visit they asked me questions over the phone to make sure my baby was ok. They truly care about the animals!
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Get emergency pet insurance, that’s for sure! Every add on was about $50, but anything for my doggo! The staff were super sweet and keep you updated throughout the whole stay. Even get you a disc of the x-rays!
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Fantastic service, friendly and communicative staff. Dr. Poe is extremely friendly, professional and cares about your pet.
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Everyone was so nice and they took great care of my dog. She is doing much better!
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Great service. Quick and provides any needed info for daytime vet.
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We went because our dog had eaten an unknown quantity of chocolate. It wasn't a cut and dried event so we couldn't expect a definitive answer and the staff was straightforward in dealing with the issue. They were kind and informative and …
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Second time I have had to use this ER. Naturally my regular Vet was out of town for the holidays.They gave my dog excellent care. Everything was explained completely. Left with meds, food and directions for care at home.
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They were quick, kind, and thorough. They got my 16 year old pup successfully through a surgery. He’s almost all healed now. Thank you.
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We lost our 15 year old Lab in the early morning hours of Christmas Eve 2019. We knew he was going downhill but, we chose to try and make him as comfortable as possible as he passed over the Rainbow Bridge. Unfortunately, we still weren't …
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They are quick and accurate with details of our cat. Gave us updates periodically. Gave quotes for a better decision. We appreciate them so very much for helping our poor Clawd. I highly recommend them if you ever have an emergency on the …
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Our little puppy max got bit on the head by a bigger dog over food... (lesson learned! On our part.) This was on Sunday afternoon around 2pm. Max was in a lot of pain and his eye had been popped out of socket. It was a scary situation for …
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I went into this vet office this morning extremely upset and nervous about the condition my dog was in. I was treated in the most understanding and caring way I have ever been. They listened to all of my concerns and gave me every little …
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Our cat chewed through a cord and she was electrocuted. My daughter woke me up, I started kitty CPR on her and my son pulled her from behind the bed. We called the clinic to let them know we were en route- amazing staff!!! Very caring and …
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They give it to ya straight and they don't try to run the bill up for no reason! Very quick to see us and very much willing to work even at midnight.
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Our sweet cat cut herself deeply along her belly on a Saturday night and was very sick Sunday morning, to our great surprise. The staff at Lubbock Small Animal Emergency clinic were great. They took us right away, checked her over and gave …
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Wonderful new facility. Great staff that is responsive and empathetic to your needs at a time when you and your pet are not having a great night. Dr. Powe is very skilled and kept us informed the whole way. I hope we do not have to use them…
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Took very good cate of our dog. She had a abscess behind her thigh bone and it was infected and we didn't know. Just thought she had sprained her leg. She wouldn't have made it if she didn't come here. Everyone was sweet and helpful. Thank …
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Absolutely wonderful! The staff is so helpful and kind not only on the phone but also in person. The office is very nice and clean .
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I had my dog transferred over here for a plasma transfusion. The receptionist was super helpful and patient with me. She let me call every 2 hours to check on my dog. The staff gave me updates on how my dog was doing.
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Last weekend I picked up a stray dog who was in really bad shape. Lubbock small animal emergency clinic took the best care of her! They got her in quickly without an appointment, started treatment immediately and called to give me updates …
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Great group of staff doing a very tough job. They have been so gentle and kind with our animals and gave us all options available. Gave us time to make the tough choices we had to make. Was honest about the prognosis. Highly recommend using…
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On the advice of our veterinarian we brought our 20 year old cat to the emergency clinic. He was so lethargic and vomiting. Dr Farley was great, Dallas was great! They kept him until Monday morning and they took such good care of him. I'll …
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Scruffy, our Boston Terrier/Schnauzer mix was recovering from surgery and needed special care the first night. The Small Animal Emergency Clinic gave superb, professional attention to our pet, complete with a written summary of what steps …
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Definitely yes. Thank you for the wonderful care you gave Bear
thank you for your wonderful help
Very caring for your babies. Quick to see your pet. They are not there to run your bill up. They do their job well and vets on duty are good. Awesome place to take your pets when emergency arises.
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My pup had been attacked by big dog and an abscess had grown and gotten really hot and infected. I went in stressing and they took care of her. Very good at keeping you informed of everything they do and concerned about your fur babies. Don…
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