Your pets health and happiness is important to us. Read what our pet owners have to say!
From 1479 reviews
When I have an emergency with my animals I know that I can depend on small animal clinic to get my dogs back healthy and playing around like they should be. I appreciate their hard work and your dedication the staff are so friendly all the …
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Small Animal Emergency Clinic is definitely a need in Lubbock; however, pricing of services is a little high in my opinion. Not sure why the same office call at 11:59 p.m. is $30 less than it is at 12:01 a.m.?? If you can financially afford…
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Dr. Windsor and the techs were awesome! They got us right in and they had a treatment plan ready in a very timely fashion! They fixed our girl up and treated her like family! I’m not from the area and I’m lucky to have found them in my time…
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We took in a stray foster for an emergency cesarean delivery. The staff was amazing – polite, efficient, informative and knowledgeable. They took amazing care of little Chickadee and the four newborn pups.
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Always helpful here – great office staff.
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They helped me when my cat was fixing to die. Thank u 💗
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They were very nice and Professional
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My sweet girl was taken here by a sweet couple after she was hit by a car. They made sure to do EVERYTHING they could to help her. Unfortunately she didn’t make it. But these guys made it so easy for me to get my baby cremated. Couldn’t …
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I came in crying after my Chihuahua Yoshi was attacked by a pitbull. Kayla and Dr. Middleton were so helpful and gave me options as they made sure Yoshi was getting temporary treatment. They were so good with my dog and definitely a …
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My moms cat developed a bad skin irritaion took her too the vet they were very calming and patient and treated her cat
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Great people...fast service...great experience
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One of our 3 week old puppies neck became very swollen super fast. We are new to the area and have no vet..of course a Saturday afternoon too..but it worked out so well. Puppy strangles was the diagnosis and meds were sent home. Already it'…
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They treated us very well in a difficult situation. Their diagnosis was proven right through tests. They treated us and our beloved dog very well. Thank you!
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My fur baby got sick Monday night. We took her to Small Animal ER, they were so nice and professional. Really appreciated how they told us upfront the cost. My Eleanor had to spend the night so she could be transferred in the morning. When …
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We had to make a last minute decision, at bedtime, to put our 16 year old cat down before a work trip. The staff was very courteous, they were understanding about having the whole family there, even our other cat. They explained everything …
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Had to take my baby. Called first they are up front on all cost before you proceed. Was quick went around 10:30 pm. Doctor shared X-rays immediately on tablet with us. Receptionist/technician very nice went well they even made a copy of x-…
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Dr. Poe quickly evaluated my dog's condition and started a treatment plan. He's home now and feels so much better! You are great,
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Very accommodating and genuinely concerned for the health and well-being of our fur baby. The staff was very patient and understanding with my questions and my concerns.
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I have had to bring one of dogs here twice and each time they have been super kind and helpful. They really care about my dog and helped him receive the best care. ❤️❤️ 100/10 recommend!!!
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Nobody is happy to take their baby in to an emergency vet but these people are very professional and very loving towards my babies every single time I've had to go in. It's not any more pricey than any other vet. Highly recommend!!
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Had to take our puppy in just before midnight one evening to get checked out after an accident. While this may have been a low-volume night for them we were able to be sent to a room immediately. Examination, X-Rays, and prescription were …
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My dog went on a recon mission for snacks and found the Dcon! Of course, it was late, and we were in need of a vet. After scouring the internet, this place was recommended, and a bonus, it is close to home. The location was quiet and clean…
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Very friendly and caring very patient with the customers
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They are wonderful.. they have saved my baby twice now
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We took our very sick dog in after midnight, received prompt service and compassionate care. The building was exceptionally clean, quiet, and peaceful. The vet tech, Justine, sat on the floor with us as we said goodbye to our dog. She asked…
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They helped my doggy get better within days. Thanks guys!
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The place is really nice and spacious and everyone was really nice and took care of my cat with respect. They fixed her up and she is doing great. I would recommend this place to everyone I know. Thank you for your service.
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They do a great job. My dog had to stay overnight. They were courteous and responsive to my calls
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We brought our dog here from Clovis, as there were not emergency vets available at the time. They were very quick to treat him and answer any questions we had! I would definitely recommend them.
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Bet was attentive and thorough with our pet who had a diabetic issue. We appreciate her very much.
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The staff are great — very caring and knowledgeable. I'm always comfortable taking one of my cats there in an emergency.
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I was very thankful your service existed. Thank you, for seeing us and taking care of our fur family.
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Clinic was immaculate and employee was so helpful. I didn't ask his name but he picked my (not a lightweight!) Injured dog up and helped us into the clinic and afterwards helped put her back in our vehicle. I really liked his …
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Lubbock Animal Hospital has always taken great care of us and our pets over the years. We have complete faith and confidence in Lubbock Animal Hospital.
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Very helpful. Long wait but we understand that giving each client the time required isn't always speedy.
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Very quickly got in and seen. Have been going tobthem for years. Very professional and caring of all my pets. I choose them every time I cant make it to my regular vet.
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Great people and took care of an abscess on our cat who became very uncomfortable with the buildup. They were quick to see us on a Sunday with no issues on check-in or check-out. I’m so glad I chose this veterinarian service and I would …
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I never have lose a pet and this really hurt me cause we were so attracted to gizmo he was our baby it's lonely with out him but your small animal emergency clinic was great that you'll open 24/7 he was hurting it's glad and sad clinic was …
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We were very thankful that they were open at 4:30am when we brought our dog in. We were driving home from Colorado and there was not one vet office open in Santa Fe. We drove to Albuquerque and met a 4 hour wait. So we decided to use that …
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Very helpful and thorough. They took excellent care of my dog, Polly.
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Your services were greatly appreciated – saved our boy!
It was great to find a service that was open late hours!
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My dog got hit by a car and we drove and hour and a half to them. They were ready and waiting for us to pull in the parking lot and took him back immediately. They kept us informed of the whole process and took the utmost care of our baby. …
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Good environment, very friendly. It was after 10pm on a Saturday when we got up there. They were busy with an emergency surgery but made sure our boy was ok to wait a bit. Thank you for taking care of him.
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We brought in a beautiful little calico kitten,around 5wks old that had been exposed to poison from a flea collar that was on the mother cat.The kitten was extremely ill ,limp,and could not even hold her little head up.All she could do was …
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Very kind and compassionate when our Jaycee had to cross the rainbow bridge.
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We took our english bulldog in around 11 PM and the staff was very friendly and attentive. The vet explained everything perfectly to us and got our fur baby feeling 100% like himself again. Thank God for this emergency clinic
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This is my 5th time to visit the Emergency Clinic over many years. Each time the staff are so compassionate to our concerns as well as treating which ever animal we have in there with loving care.
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My puppy girl of 15yrs was sick and we had decided to put her to sleep. I was an emotional wreck making this decision and taking her in. They were so good with me and her— very patient and empathetic. They made a hard thing as comfortable …
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Great service...staff was very friendly with my dog and performed all necessary tasks. I would recommend them.
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the amount of kindness and compassion that they showed me and my dog where second to none.
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From the moment we arrived they took great care of my Mister.
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We were out of town visiting family when our sweet pup broke his leg. We were referred to this clinic for after-hours care and we could not be more thrilled with the level of care, concern, and detail. We feel that we got a lot of services …
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All the employees were friendly, compassionate and caring. They went out of their way to explain what was wrong with our dog after running several tests and helped us to make what we felt was the right decision regarding any future …
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I had a semi-feral cat with a bleeding eye. They helped me immediately. All staff was professional and thoroughly explained everything that potentially happened as well as after care.
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They were absolutely amazing! They didn’t leave any details out. And we’re extremely supportive!
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They did everything they could to try to save my Hopper but he was just too far gone.
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My 70lb German Shepard spit out her pain med. My 13lb Dachshund gobbled it up. I had to have her stomach pumped. They were very gentle with both me and my pup.
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They were very awesome to me and my dog. took very good care of her. I would reamend them to anyone.
Thanks,
Staff
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Treated my dog and resolved the issue quickly. The doctor was kind, knowledgeable and willing to take the time to explain our options. Happy our dog is well.
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Having a pet emergency after hours is always distressing. We were fortunate to find helpful and caring professionals at this clinic and are grateful they were there to assist with our pup’s facial trauma. The situation would have been much …
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Outrageously expensive. The two other animals we brought here and treated at 700, and $800, still had to be put to sleep in a day or two.
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The clinic took AMAZING care of my lil doxie when she was having tummy issues. They were great at easing my nerves and explaining to me what was going on with her. The one thing to be aware of is that there is an exam fee that costs more …
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Five stars! How lucky we are in Lubbock to have an after-hours vet service in town. Our boy was taken back immediately; no wait. Staff was caring, helpful, and knowledgeable. Doctor was straightforward and answered all my questions. Clinic …
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Very compassionate during a trying time. Listened to our concerns and wishes.
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Nobody ever wants an emergency, but I am SO GLAD this is where I was able to take my super sick pup. Clean, professional, kind are just a few words to describe this establishment. Hands down the best place to head for an emergency.
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Our dog was hacking up stuff and we took him in. They did a great job explaining what they thought her diagnosis was and gave us multiple options for treatment.
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They are so helpful and caring. They do everything they can for my pets. They recently saved the life of one of my dogs. I am so grateful! It's wonderful to have an emergency clinic like this for pets when our regular vet is closed. They …
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Long wait time – there for several hours – but not unexpected given that it was an after-hours clinic. Staff very pleasant and professional. Our little dog was thoroughly examined and we were sent home with 2 prescriptions. Within 24 hours …
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Had to drive to Lubbock on a Sunday to get our dog seen, after our local vet would not answer the phone. Our dog had gotten into an altercation with a porcupine, and had quills all in his mouth and face. The staff was very courteous and …
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the staff was friendly and we weren't waiting that long. now the prices were very much on the steep side but they were still able to keep my baby stable and comfortable until they got her transferred to her normal veterinarian.
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Were very kind and welcoming. Awesome people and very kind to the situation at hand! Would recommend them to anyone!
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They got us in so quick and we’re very friendly to my doggo, hopefully I never have to take my pup to the ER again but if I do I’ll take them here!
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I am so grateful to this staff who treated us and our dog with kindness during a scary time. Every step of the process was communicated clearly and efficiently and despite being busy with many emergent cases, the staff were polite and calm …
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Took my baby lola here and the staff was super nice and sweet and caring my baby hurt her leg some how and they gave her some shots and they took care of her. 😊
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I was very nervous and concerned to show up someplace unfamiliar to me to take my precious boy…. And they took great care of him!!
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I was amazed at the level of care available for animals at the SAEC! They have a CT scanner!! I lost my best buddy on that night and everyone was absolutely awesome. Not only that, but they managed to treat our emergency with the same …
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Very cordial and caring staff. The doctor was caring and very informative. I hope I never need an emergency vet again but if I do, it will be here.
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Great staff that works here. It was an unfortunate visit but the staff made everything easy and took care of everything I needed done. I highly recommend this ER for anyone that might need it for their little family member.
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We are SO thankful for Dr. Windsor, Kara-tech, and the training tech that was on call last night. My little girl had a seizure that turned into heart/breathing issues. They were very professional, immediately took her into the back and made…
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Loving and caring professionals!! They took great care of our Zoe, and treated us with kindness!! Thank you!
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Our dachshund has on several occasions gotten himself into scuffles with other dogs. He has become affectionately known in our home as "Franken-wienie." Each time I have taken him in to the Small Animal Emergency Clinic, they make me feel …
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The staff here was great even though we had to put our baby to sleep they made sure to be by our side and make us as comfortable as possible thank you Small Animal Emergency for all y'all did for us
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great clinic! very well run and the staff is awesome.
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My dog had over 120 porcupine quills in his face and they got him in and fixed up on mother's day. Thank y'all so much
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This place is saving lives all the way from Clovis NM, we have no options in Clovis for emergencies and I am so thankful this clinic is only 1.5 hours away!
I had to drive in the middle of the night to get my little girl the help she needed…
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I bought my dog in she had pyrometra. The doctor was so helpful. He did surgery on her twice and even provided his own dog for a blood transfusion. She is doing awesome now. This place is awesome. They were available by 📞 everytime i …
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They were very caring and thoughtful. It was a very difficult time for me but they made it as easy as possible for me and my Millie. Thank you does’t seem like enough but thanks for your compassionate care. Darlene Upham
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Our beloved Boz the Boxer passed away…the clinic helped us during this time. We appreciate them.
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My dog was well attended 😊 thanks!
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We have had to use the their services twice now for my Rhodesian Ridgeback with his sudden seizures. They are quick to get us in and both times they were so friendly and sweet to my poor baby. All staff are very knowledgeable and attentive …
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Dr. Winsor love animals and she explain to me every step in the process. I would highly recommend this place.
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They are very friendly, knowledgeable, and always open – 24 – 7. They did an amazing job with my fur baby Charlie!! Extremely busy place – they take care of lots of our fur babies!!
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So grateful for them explaining everything and being very honest with us. Great staff and Dr. Powe is wonderful. Thank you.
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They were very helpful when I needed them . I had to put my best friend to sleep and they took every effort even going out of there way to comfort me and to be very respectful about all of it. I would highly recommend them to anyone. I am …
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What a outstanding professional Emergency vet clinic. Cat was seen immediately and the staff took great care of her. We were given options and cost but most importantly given amazing care for the best outcome recovery.
We arrived around 8:…
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They took very good care of my cat. They found the issue and gave her what she needed to get better. The staff were kind and respectful, and explained everything very well. They gave different diagnosing and treatment options so that you …
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Dr. Copeland and his staff were caring and attentive. We took our Cat to the clinic due to rapid decline in his health. He was diagnosed with Feline Leukemia and Lymphoma. He was weak, in pain and hind legs paralyzed. We had to let him go. …
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Great experience!! We are from clovis nm, which is almost a 2 hour drive. When we got there the service was great, we ended staying 2 hours or a little over which is a pretty good amount of time to examine my fur baby and everything. I have…
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They took good care of my girl. The vet was great, the tech not so much. She needs to recognize when an animal needs to be carried vs when they can walk.
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Glad to have an Emergency Clinic available over the weekend. Thank you for taking care of my baby.
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