Your pets health and happiness is important to us. Read what our pet owners have to say!
From 1059 reviews
My dog was having an alerting reaction and they were so nice and acted quickly to help him. Even though it was 11pm they were all very nice and so sweet to my fur baby
They were very good with my baby. They took a little longer than I was told, but they were really busy too. Great staff and very nice to me as well.
Melissa Key Pierce
I brought my cat into the clinic on a Sunday morning. We were taken directly to a very clean, smell-neutral room and a vet tech came in within a few minutes to visit. My cat was taken to the back for x-rays and observed and examined by the …
We had an emergency with our 2 year old bulldog....we live in NM...I called and explained our situation and they took the info and said they would be ready to treat him when we got there. They were very professional, caring and informative…
The entire staff took care of us and the grand-puppy immediately to insure that she was okay.
This place is amazing, worth every penny. Really appreciate them being there.
They were very caring with my little Pomeranian!
They took care of her and took her in why the people in Clovis didn't take her
I came to this clinic after finding a strayed cat in my yard. It was my first time there and I had a good experience. The Vet and staff were very professional. I could tell the staff were under a lot of stress since they were running behind…
I’ve used their services several times. They were very responsive to my emergency. Communicated clearly and were very kind to our dog.
Our puppy Luna was hit by a Car Thursday night Sept 3rd, 2020 and we called around to get her emergency care !!! This pet hospital was ready and waiting for us when we got there !!! They even sent out a tech to wrap her in a towel and …
They were very friendly and compassionate..... staff was very understanding and knowledgeable
The staff were quick to respond to our emergency to our pup being bit by a rattlesnake. Everyone was friendly, communicated well, polite and courteous. The prices seemed a little high, but at the time of a true emergency, I was just …
Dr. Thomas and Cassie were amazing with my 20-year old cat. I took her in with a large abscess on her face and jaw, and they were very gentle with her. The abscess was drained and they gave her pain medicine and antibiotics. They treated …
Dr. Ledford and the staff saw my cat that was having seizures immediately on our arrival. They started her on an IV drip and managed to get the seizures under control. I was very impressed with their new facility! There is a large waiting …
Great with my dog. Fast and professional service. Would go there again if either of my dogs has an emergency!
I was very impressed with everyone there. Our shih tzu ended up passing away...the vet that called me to inform me was very kind and compassionate. We ended up there again 8/21/20 with our 3 small puppies who tested positive for parvo. They…
Service was great. Quick diagnosis. Reasonable fee.
Special thanks to Holly for the masks.
Dr. Blaine Oden is my dogs' vet. His new office is next door to the Small Animal Emergency Clinic. Tonight we had an after-hours emergency with our 16-year-old dog, Boomer. The SAEC saw him immediately, diagnosed the problem (2 broken toes…
Your EC was very eager to take care of my young dog. You took the time to thoroughly explain procedures, processes, and expenses. Although, I understand the expectation to pay upon receipt of services, payment would've been an issue if I …
I would recommend your clinic to anyone I know. Dr. Thompson and Katie were awesome. Our visit did not end the way we would have wished however, I couldn’t ask for more compassion and kindness from them.
With a heart felt, thank you.
They took great care of my Sam. They saw him immediately and their fee was reasonable.
I took my 8 month old chihuahua in around 12:30 am for a bad stomach bug. They were so sweet and nice – got him fixed quickly. I appreciated them being open and so ready to assist.
They made us feel like they cared about our pet who had been injured. They were thorough and provided info on home care and mire.
My Doberman has surgery the day prior. She was very anxious, pacing and could not sleep. I took her in to be seen. They went above and beyond to make her, and me, comfortable. The only thing different I would like to see is for my dog to …
My dog, Rohen, got into some chicken bones and I had a small freak out of not knowing what to do. I called a vet who then directed me to this emergency clinic. I went straight in, gave them some info and was given a quote. They were very …
My little Dobby became sick with bloat late Saturday night and I rushed over and they accepted her (she’s a guinea pig)! It only took an hr for them to diagnose her and get set up on a treatment plan. Remember, it is emergency clinic so …
Everyone was amazing and very understanding. I didn’t know much but they explained everything I needed to know. They took good care of my little old lady fur baby. Then sent me home with the best and easy doing treatment. Thank you.
I've had to use the Small Animal Energency Clinic several times over the years and they are always kind and caring during difficult times. New location is great and was able to be seen right away. I used to worry what to do if something …
I WOULD CERTAINLY RECOMMEND THIS CLINIC TO MY FAMILY AND FRIENDS, OUR PETS ARE VERY IMPORTANT TO US AND SMALL ANIMAL CLINIC STAFF WAS VERY PROFESSIONAL, HELPFUL AND CARING ABOUT MY PET. I WAS VERY IMPRESSED WITH THIS CLINIC & STAFF!! THANK …
They took wonderful care of my little Daisy when she ingested an unknown substance that made her crazy. After an overnight stay and fabulous care, she was good as new.
We were brought in without a long wait, and our dog was seen quickly. We were kept well-informed of what they were doing and staff was caring and professional. We would return there if we had to in the future.
These are amazing people! The staff that was on 7/09/2020, were amazing and compassionate, they were there when I had to make a decision!!! They are the best!!
The service and care they provided at this clinic was amazing. They do go through all the costs prior to actually doing any type of tests. The only thing I would mention is the cost is extremely high, but would do it all over again for my …
Thank you so much for helping my Yorkie in her time of need. I will recommend you to anybody at anytime they may need your services.
I took my cat bill here and no issues at all! He had to have a small surgical procedure done. I thought the price was fair, and the service was great even with the COVID policies in place.
Bill says thank you!
They were very helpful and professional when I first called. That continued when I arrived with my dog – had accidentally ingested too much medication. I can't remember the vet tech's name, but she was very informative and compassionate. …
My dog was hit by a car and we brought him in and these guys were great, they immediately saw him and took great care of him. Kept him overnight and got him to our regular vet. My vet even commented on how good a job these guys did with …
They all took great care of my furbaby. Even though it was terrible circumstances, they did everything to help me and my sweet Daisy comfortable. Thank you ❤️
This place was amazing to my precious baby! My dog was taken care of like she was their own and I’m so thankful to the staff that works there! Thank you so much for caring for my fur baby.
Staff was courteous and gave good and complete information. Even though they were following appropriate pandemic precautions, only allowing one family member in with your pet, they were very flexible in letting our son go back and see his …
The care of that we received was exceptional and prompt. Everyone was very friendly and we got in quickly. There were several people there with dogs so I was afraid we would be waiting a long time but we got right in. Thank you very much, …
I was bringing in my 2 dachshunds for the evening and noticed the smallest dachshund's face was very swollen on one side. Her eye was almost swollen shut. At the Small Animal Emergency Clinic, we were shown to a room right away and they …
They helped us as soon as we arrived. They treated us and peanut with respect. I'd recommend them. The only problem I'd say I had was the pricing on the service.. Other than that they were good.
I was very satisfied with the care and services I received. They were very straightforward and helpful in guiding me towards making a prompt decision in an emergency situation that I was unprepared to deal with. They further supported me by…
Th staff was friendly, compassionate, informative, and helpful while doing their best to diagnose my dogs illness. Unfortunately we discovered some bad news, considering their were no signs or symptoms prior to the night we brought him in …
Very helpful, very quick to take action when I arrived, explained everything as the evening progressed, and explained my options and costs clearly. All staff was caring and friendly, both on the phone before and after I left my dog for the …
Even in the midst of the COVID-19 stuff they were extremely efficient and so very compassionate. They went the extra mile to explain everything that was going on to us and listen to our concerns. Although we had to say goodbye to our fur …
Great service and great staff! They were prompt in helping me with my cat. They explained all procedures to me well and gave me estimates before doing anything. If you have an animal emergency I would definitely recommend bringing them here…
I had to take my puppy because wasn't feeling well and I was very worried for her. The staff was amazing with her and so polite. They were super busy but had great positive attitudes. If she ever gets sick again I will definitely take her …
The level of care and professionalism were excellent during our emergent experience. They had exceptional best practices for social distancing and were very good to keep me informed while I could not be inside of the building as they were …
I'd rather not have had to go, of course, but our recent visit to the new facility of the Small Animal Emergency Clinic was certainly a welcome contrast to those from years past. So clean, with plenty of staff on hand! My companion was …
Friendly, caring staff. They took great care of my Mini Australian Shepard & she's making a great recovery. It would be nice if emergency pet care was more affordable but it is what it is. I would recommend Small Animal Emergency Clinic to …
My little Schnauzer got into a bag of calming chews that I had bought to give my dogs when it storms. I called my vet, but got his answering service. I was given the phone # of the Small Animal Emergency Clinic. They were so kind and told …
I will recommend your service it was very well run and wonderful people take care of my dog and me.
They took great care and concern of our little Yorkie Winston. They took an xray and prescribed medication. Instructions for follow-up care were easy to understand and they answered all of our questions.
We brought in our dog for cluster seizures. He has never had them before and we didn’t really know what we were looking for. Of course, they happened after midnight on a weekend when almost all places are closed. In fear of him having …
Excellent care! The staff were very prompt and caring. They explained everything well and gave us plenty of options for our fur baby. Very spacious... when we brought our cat in there was plenty of room to keep her away from other animals …
Definitely yes. Thank you for the wonderful care you gave Bear
thank you for your wonderful help
Great !!!! Caring , efficient, fast & friendly !!
Very friendly service. I always trust my babies with this clinic.
I have visited the clinic a few times over the years. Every time are we and are pets are treated with care, compassion, and respect. Thanks to all the staff for their hard work and dedication.
The staff at the emergency clinic did a fantastic job on our baby Oakley. Oakley was rushed to the ER on Labor Day for GDV and immediately needed surgery. The staff got us in very quickly and the surgery was a success! THANK YOU FOR SAVING …
They were quick and effective with a diagnosis for my small stray cat.
Robert J Taylor
ran by good people. not a service I wanted to need but glad for them
Taking my 17year old baby yesterday evening was so painful and hard. The clinic staff was so very warm and kind and they made Zoe very comforted in my arms for her last few minutes of life. I appreciated their empathy, kindness, and love …
Our beloved Beau, a 5 year old tabby, developed a urinary blockage and needed immediate help. We have a "rule" at our house. A crisis can only arise on the weekend. We went in after hours Saturday with one miserable kitty. Dr. Bridge …
They are expensive but do great work on our pets. It will take a while to repay the credit card charge. Bonnie is doing wonderful and I am so thankful for them. She is alive and brings me great joy everyday!
I knew my Lil Man was in good hands when I saw Dr. Farley! Thanks for all you and your staff did for our lil guy.
Excellent care for my dog that had been involved in a fight. He was seen quickly. The price was ok for an ER visit. It's nice to know someone is there after regular vet hours especially when you're pet is bleeding and needs urgent care.
They took great care of my prairie dog, Rilla last night. They immediately took him back for oxygen and discussed a treatment plan and
all available options with me. They even put the x-rays they took on a disk to take to my regular vet …
Thank you Dr. Powe for helping the South Plains wildlife’s injured turtle last night.
You are welcome! Glad to help!🐢🐢🐢
Jayne Romo Medrano
I have used this clinic several times when my fur babies have gotten sick and the vets office was closed. They took good care of them and would recommend them to anyone.
This is my third visit within 8 months and Lubbock Small Animal Emergency Clinic diagnoses was spot on and saved my elderly cat! It's nice to know there's a place to take sick animals at 2AM that is professional and has the latest …
Kind, caring, compassionate when we had to make a midnight visit with our 16 year old Tiger.
My dog had an allergic reaction to a vaccination and we took her straight to the Lubbock Small Animal Emergency Clinic. They took her back promptly got her some Benadryl injections. Less than an hour from when symptoms started we were …
Had to take our cat in because he was very sick. We were too late and he passed at the clinic from panleukopenia. The staff was so kind and compassionate to our family. A few days later we became concerned about our other cat. We took her …
Excellent care for my dog that had been involved in a fight. She was seen quickly and Dr. Bridges put me at ease about her prognosis. Honesty I didn't think the price was out of line for an ER. I've used them for other animal situations…
Everyone at the Small Animal Emergency Clinic was professional, caring and efficient. Nothing about emergency care is cheap but these employees were dedicated to make me feel as comfortable as possible during one of the worst moments in my …
Lindsey is so great! When I was in with a rescue kitten almost frozen to death, another family came in with a cat who had passed away. The vet was so good about helping the family with the grieving process and arrangements.
this is a great clinic for night and weekend help for a furry family member in distress – the techs were kind to my little dog and vet explained what was wrong with her and gave an injection and also pills for her to take until I can get …
My 14 year old dog was on his last legs after a 5 day battle with diarrhea (until it was just blood) the week before Christmas. I scooped him up and raced him to LSAEC. They started fluids immediately and kept me informed of all they did. I…
Had to take my baby a month ago and they took real good care of her. They were friendly, kind and professional.
Great people..Took my baby there he was very sick.They saw him right away.Even though he didnt make it.they were very caring.
We took my baby there around 2 in the morning after we woke up to our dogs eye and face swollen and red. We showed up at the same time as another pup in serious distress. The vet tech and the doctor instantly went into action and were so …
We were on vacation from Oregon with our chihuahua, when she suddenly started getting ill. It was like she had been poisoned, so we immediately got hold of some friends from Lubbock who directed us to this animal clinic. I was very …
I would definitely go back if needed. Chyna is feeling much better. That's what really matters
My Chihuahua while thinks she is 10ft tall and bullet proof got into a fight with her bigger sister. Split the top of her head wide open. The staff where very friendly and answered all of our questions. Though it was a bit more expensive …
Everyone was amazing at this clinic! The first young lady told me it might be a while, but it really wasn’t. (Nice of her to forewarn me though—just in case.). All the technicians and the vet were very nice and professional. I think the …
I loved the attention to detail and the compassion Dr Bridge showed with my furry baby when he was in need of care. The technicians were wonderful and all deserve a raise 😉
After being turned away from another clinic and having to drive 30 min with my dog in pain the vet was super quick and the whole staff was super sweet. They got her in and checked in 15 min and explained everything I asked about. I will …
Very professional staff who were very kind and understanding. They did wonderful with our Pit Bull, Bruce. Highly recommended!
We took our dog, Maggie, in last night when we noticed her tummy seemed a little tender and she just wasn't acting like herself. After doing an x-ray and bloodwork, we found out she was a little dehydrated and very constipated. The doctor …
I took my Molly in when she cut her head open. They were very kind and caring! Very prompt and I love Dr Powe! Hope we don't ever have to go back but if we do I feel comfortable taking any of my dogs in!
They took great care of our sick pup. Becca in particular is an awesome Vet. Your pet will be in good hands!
Great experience... gave me information to take back to my day time vet!
Lorin Hall Brownlee
We were extremely impressed & very thankful for the care that our Sr. fur baby received here!!! We hope that we don't have to visit again,but feel comforted knowing that we have a wonderful team to depend on if we do. Everyone went out …