Your pets health and happiness is important to us. Read what our pet owners have to say!
From 793 reviews
This place is beyond amazing i am so glad i took my cat here. The Dr and staff is so friendly and knowledgeable. They took us in right away and helped me. My fur baby started feeling better that night. I am so grateful for them.
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There isn't a better place when your vet can't be reached, actually these people diagnosed and saved my dogs life...
The vet I will not name was way off and my dog was getting severely dehydrated and had i NOT gone in I would have lost him…
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My dog had gotten stung by a bee and I was freaking out. Instead of making me pay for an emergency visit they asked me questions over the phone to make sure my baby was ok. They truly care about the animals!
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Very compastionate and caring for pets and owners
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Get emergency pet insurance, that’s for sure! Every add on was about $50, but anything for my doggo! The staff were super sweet and keep you updated throughout the whole stay. Even get you a disc of the x-rays!
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Fantastic service, friendly and communicative staff. Dr. Poe is extremely friendly, professional and cares about your pet.
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Everyone was so nice and they took great care of my dog. She is doing much better!
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Great service. Quick and provides any needed info for daytime vet.
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We went because our dog had eaten an unknown quantity of chocolate. It wasn't a cut and dried event so we couldn't expect a definitive answer and the staff was straightforward in dealing with the issue. They were kind and informative and …
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Second time I have had to use this ER. Naturally my regular Vet was out of town for the holidays.They gave my dog excellent care. Everything was explained completely. Left with meds, food and directions for care at home.
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They were quick, kind, and thorough. They got my 16 year old pup successfully through a surgery. He’s almost all healed now. Thank you.
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We lost our 15 year old Lab in the early morning hours of Christmas Eve 2019. We knew he was going downhill but, we chose to try and make him as comfortable as possible as he passed over the Rainbow Bridge. Unfortunately, we still weren't …
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Efficient and professional. Thank you for your night hours.
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Excellent service, excellent care, and a very fair price for an emergency clinic.
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They were kind to my cat and they explained his injury and my options.
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nice place to bring your loved pets good people great Doctors
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They are quick and accurate with details of our cat. Gave us updates periodically. Gave quotes for a better decision. We appreciate them so very much for helping our poor Clawd. I highly recommend them if you ever have an emergency on the …
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I brought my cat in emergent, called ahead and when I arrived they took right back and we received immediate care. They have a caring staff and knowledgeable staff.
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Our little puppy max got bit on the head by a bigger dog over food... (lesson learned! On our part.) This was on Sunday afternoon around 2pm. Max was in a lot of pain and his eye had been popped out of socket. It was a scary situation for …
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I went into this vet office this morning extremely upset and nervous about the condition my dog was in. I was treated in the most understanding and caring way I have ever been. They listened to all of my concerns and gave me every little …
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Our cat chewed through a cord and she was electrocuted. My daughter woke me up, I started kitty CPR on her and my son pulled her from behind the bed. We called the clinic to let them know we were en route- amazing staff!!! Very caring and …
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They give it to ya straight and they don't try to run the bill up for no reason! Very quick to see us and very much willing to work even at midnight.
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Made one of the hardest days a bit easier. Wonderful staff and vet.
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The facilities are great. The vets and the technicians are super friendly.
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Great place to get animal care services
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Our sweet cat cut herself deeply along her belly on a Saturday night and was very sick Sunday morning, to our great surprise. The staff at Lubbock Small Animal Emergency clinic were great. They took us right away, checked her over and gave …
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Wonderful new facility. Great staff that is responsive and empathetic to your needs at a time when you and your pet are not having a great night. Dr. Powe is very skilled and kept us informed the whole way. I hope we do not have to use them…
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Took very good cate of our dog. She had a abscess behind her thigh bone and it was infected and we didn't know. Just thought she had sprained her leg. She wouldn't have made it if she didn't come here. Everyone was sweet and helpful. Thank …
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Absolutely wonderful! The staff is so helpful and kind not only on the phone but also in person. The office is very nice and clean .
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They took great care of our doodle and GS due to a fight. Hope we never have the need for Emergency Vet care but if we do this will be our choice.
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I had my dog transferred over here for a plasma transfusion. The receptionist was super helpful and patient with me. She let me call every 2 hours to check on my dog. The staff gave me updates on how my dog was doing.
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Last weekend I picked up a stray dog who was in really bad shape. Lubbock small animal emergency clinic took the best care of her! They got her in quickly without an appointment, started treatment immediately and called to give me updates …
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Great group of staff doing a very tough job. They have been so gentle and kind with our animals and gave us all options available. Gave us time to make the tough choices we had to make. Was honest about the prognosis. Highly recommend using…
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They took great care of my cat when I brought him in. The price shocked me and set me back a little, but the care provided was excellent.
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On the advice of our veterinarian we brought our 20 year old cat to the emergency clinic. He was so lethargic and vomiting. Dr Farley was great, Dallas was great! They kept him until Monday morning and they took such good care of him. I'll …
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Scruffy, our Boston Terrier/Schnauzer mix was recovering from surgery and needed special care the first night. The Small Animal Emergency Clinic gave superb, professional attention to our pet, complete with a written summary of what steps …
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Definitely yes. Thank you for the wonderful care you gave Bear
thank you for your wonderful help
The staff was very kind and took excellent care of my little boy.
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Very caring for your babies. Quick to see your pet. They are not there to run your bill up. They do their job well and vets on duty are good. Awesome place to take your pets when emergency arises.
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My pup had been attacked by big dog and an abscess had grown and gotten really hot and infected. I went in stressing and they took care of her. Very good at keeping you informed of everything they do and concerned about your fur babies. Don…
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They saved my small dog who was attacked by a larger dog. I'm so grateful. Their office staff is awesome.
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They took a very worry some situation and made it a very calming and positive place for me and my new little puppy. I was traveling from Texas to Arizona when I was looking for a vet and none of the towns I pass through no vets were open …
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Very professional and very concerned with my pet when I needed them so much. Thank you so much for your help
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Thankful for this place. The staff put my mind at ease and they were very compassionate towards me and my sweet dog.
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The staff was awesome. We had to go in on a holiday and they took care of our dog with patience and kindness. I would recommend them to anyone with an animal emergency.
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I took my 1 year old little schnauzer mix around 11:40pm and was in a room by 11:45pm the service was amazing and genuine, definitely 10/10 recommend
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I had a great Experience from checking in to checking out. Very friendly staff. Becca Bridges Thank you!
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These folks were there for us when we needed them, at 6 pm on. Saturday. They were kind, helpful and very affordable. I highly recommend this clinic for anyone needed services for their pet.
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They were very thorough and informative. Took the time to explain everything to me .
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Amazing staff with huge hearts for animals. Thankful for their services!
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Excellent care for my kitty. The staff & doctor were caring and compassionate and I would definitely take a pet there again. Plus the new location is beautiful and clean and roomy.
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Way to expensive! But when your pet is in an emergency your left with little choice. Clinic did take care of my dogs need but I was out $1,000.
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Thank you, Lubbock Animal Emergency Clinic! You took such good care of our precious JJ as we were traveling home to Austin from our vacation. You took the time to fully understand the problem and throughly explained your recommended …
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Even thought he outcome of our visit was a sad one, we were very impressed with the cleanliness of the facility, the kindness and compassionate everybody was, from the receptionist to the technicians and the doctors.
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I’m so very grateful for Lubbock Small Animal Emergency Clinic. The staff was so kind and caring. You saved my cat’s life. I will definitely be back if needed.
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I am so grateful for the help we received from Dr. Bridge & the staff at Small Animal Emergency Clinic after my dog was hit by a car. They took amazing care of him very quickly, and the services were affordable! So glad they were there, and…
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I was so thankful this place was open so late! My corgi was bit/stung by something at like 11:30PM and her face swelled up, and they took care of her so quickly and loved on her! They were all so nice and welcoming! Plus everything was so …
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Quality Pet Care and Professionalism from the emergency call to check out. Sgr. Nibbles had an abscess near his eye that was taken care of promptly and relieved of worry before the evening arrived. The Sarge is back to normal thanks to the …
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Some of the most sympathetic and kind folks. Dr Broadway and her team went well beyond their profession for our 17 year old husky, Sadie. Thank you so much. Ann & Tony Martin
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This place is brand new. It has been open for two months in it's new location. Staff was friendly and very knowledgeable. They worked with you on getting the best care for your animals without being pushy. A little expensive but worth it.
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Was relieved there was a place to take my pet after my own veterinary was closed.... they were very nice and helpful
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Great !!!! Caring , efficient, fast & friendly !!
Love your new facility. Your services are certainly needed in Lubbock. We love our little animals and when they are sick, we need help.
Skeet Workman
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They were so sweet and helpful when our puppy Cassie died at home. They helped us by accepting her body and helped us to arrange her cremation. We are forever thankful to the staff and facility for all they did for us.
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The techs and the vet were absolutely the kindness people about my poor Lady. No complaints at all about services or personal but to put her to sleep was very expensive. 200.00 was alot for small dog
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I hope we don’t have to use the emergency vet too often, but if so, this is where I’ll be bringing my fur babes. My dog was having some kind of allergic reaction and they were able to take us directly back when we walked in (about 1:00 am…
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what a pleasant staff, my dog had just passed in our home around 130am , i call and spoke to the front desk personal , they wee very helpful with directions and what to do , thank you for everything
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Everyone was super helpful and compassionate toward my dog that I brought in! This place is awesome,too! Clean,well lighted,very cool inside.The tech gathered my info about my dog,took her back to be looked at and then came back with what …
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The staff there was the quintessential professionals in explaining the services and communicating the progress with our dog. They were both personable and kind. They provide a great service to the health of the area's pet's. I recommend …
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They took such good care of my sweet German Shepherd puppy. He was sick with parvo and they took him in right away and was seen. I loved how friendly and informative the staff was. Highly recommend!!
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I've taken my pets to the Small Animal Emergency Clinic for years and have always been very satisfied with the care they have given my pets. The staff and techs are very courteous and professional and the veterinarians have been thorough …
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Our Lil Jazzy was so sick. Yall acted fast and took such great care of her.Thank You!!!
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They were quick and did a good job of sewing my dogs stitches back up after he chewed them out the first time. Very nice staff!
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They took my 7 month old puppy in right away and were very compassionate when they told us he had Parvo. The staff was encouraging and gave him the best treatment. We are going to pick him up today and bring him home!
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Took care of us late one evening. They were very sympathetic as my dog had to be put down. These folks are the best
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The staff and Dr. Farley were so kind and understanding. My Chloe Cat became really ill suddenly, and when I took her in, they handled everything very professionally and personally. They understood my kit-kit of 12 years was special to me …
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I’ve taken both of my dogs here and they have both received excellent care. They are fast, efficient, and are good at communicating what is going on with your animal. Highly recommend them!
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Love this place I have been with them for over 15yrs and they help me keep my babies healthy the last baby I have left recently got surgery for her tumors along with being spaded and she took it like a champ and I loved how they explained …
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They were so understand and kind. Took good care of my lil fur baby.
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Took my poor doggo here a while back because he had stolen my other dog's food and ate way too much. The people who work here were very compassionate, and really seemed to genuinely care about my dog. They were very gentle with him, and …
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Lubbock Small Animal Emergency Clinic, you are the best! Kind, caring and compassionate in our greatest time of need. I would give y’all 10 stars if I could. Thank you from the bottom of my heart!
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This guys were very understanding that we were in between pay periods, but also wanted to do what was best for our Elsa ( med dog, was hit by a car). They gave me an estimate for everything before treatment, also informed us of things they …
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Dr. Bridge is very personable sincere and explains what is needed and why. Staff is very kind and understanding. Only one short end with emergency vet hours can be pricey and that it is if you need more basic diagnostics than visual.
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My black lab had to be rushed in for major surgery after a hit and run. They took him to the back immediately to treat for shock and assess the damage. It wasn’t cheap, but Dr. Powe did an amazing job putting him back together in an …
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This animal hospital was recommended by my vet, Dr. Oden, and I would recommend it to anyone who asks. The staff was very kind and helpful. We were in and out within an hour or so, and they got my dog well on her way to recovery! It …
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Took my 9 month old husky in on a Sunday evening after being hit by a car. They got her back and made her comfortable within 10 minutes. Service was a bit expensive, but I knew it would be since it was emergency hours. I absolutely …
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Update — they charged me for a cone they didn’t actually put on him and he ended up pulling out stitches before a store opened up to get one, which was another $150 vet bill...
Original Review: After being attacked by two dogs while we were…
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Brought my 4 month old puppy in after he had some swelling to his face and head. Cara at reception was incredibly friendly and upfront about the cost of exam. All vet techs and vet were so friendly, explained everything to me and took time …
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I brought my small dog in after hours due to minor swelling around his nose. They answered the phone promptly when I called ahead and were super polite. Upon arrival, I filled out a few pages of paperwork and my dog was seen just 5 minutes …
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The tech girl that answered the phone was super sweet and concerned, when i got there my baby got better so i ended up leaving. Staff was very nice and helpful. I could hear the Vet talking with someone else about there emergency with there…
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Very fast service however I was the only one there. They got my pup patched up and on our way! This is one of those places you never want to use but are glad they are there when you need them!
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My dog got a hold of "pet safe" rat poison the other night. when I picked up the container there was poison on the outdise of the plastic bait box. I took her in. The staff got her right back and taken care of very quickly. we were in and …
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They helped save our babies an out of the kindness of there hearts gave us a discount on the treatment an meds. God bless you.
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I cannot say enough good things about this clinic. They treated my cat like she was their own. Expert care, kindness, and compassion were evident from the moment you walk in. My cat had to be in the intensive care for two days and it was …
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Very friendly service. I always trust my babies with this clinic.
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I have visited the clinic a few times over the years. Every time are we and are pets are treated with care, compassion, and respect. Thanks to all the staff for their hard work and dedication.
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The staff at the emergency clinic did a fantastic job on our baby Oakley. Oakley was rushed to the ER on Labor Day for GDV and immediately needed surgery. The staff got us in very quickly and the surgery was a success! THANK YOU FOR SAVING …
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They were quick and effective with a diagnosis for my small stray cat.
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ran by good people. not a service I wanted to need but glad for them
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