Your pets health and happiness is important to us. Read what our pet owners have to say!
From 1571 reviews
These people are the best. They took care of our Tenny and fixed him right up. Prices were very affordable
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Helpful. Great place to take your pet. They work fast and take care of your fur baby.
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Wonderful service! Our sweet yorkie had a really bad infection around her eyes on a Friday at 5 pm; We visited at 6 pm same day! The staff is very knowledgeable and sweet! We waited 5 minutes and left 20 minutes later. Love their prices and…
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Had to have my dog put down on memorial day. They were very sympathetic, friendly, professional, & answered any questions that I had.
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They took our pet emergency quickly and we’re kind in our time of grief. Thank you all
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The staff is amazing and took excellent care of our cat. Very informative and kind every step of the way. I am thankful for them making a stressful situation so easy. I highly recommend them!
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I am so grateful that they have late hours! My dog had been bitten by a rattlesnake around 6pm. I live in levelland in the country, so every vet here in town was closed for the day . I called and rushed over and they got her treatment …
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I took my dog to have a C-Section on a Sunday night. They were very prompt, and took excellent care of my dog and all of her puppies. Thank you all so much!
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Everyone was so caring, informative and polite. It was a great experience. Even when we made the hard decision to end the suffering of our cat Neeko, everyone was super supportive.
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We had an unfortunate accident with our guinea pig and were helpless on the situation. The vet working that night didn't specialize in them, but still took the time to take a look at him. He unfortunately passed away but the compassion and …
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So grateful to have this service available. Thanks for taking care of our girl!
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I've been here a handful of times, before when my dog accidentally ate rat poison at my nana's house, and then recently when my cat was having an allergic reaction to her vaccinations, and the staff and the doctor's have been nothing but …
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We had our sweet old pup not feeling well and knew it was time for her to cross that rainbow bridge. They kept her overnight to monitor to make sure they did everything they could to make her better. We ended up having to put her down. …
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Responsive and clearly caring about animals.
Provide clear explanation of proposed diagnostic tests, results and planned treatment, as well as any follow up. Strongly recommended.
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Took my pup in today because her foot was stepped on accidentally and she was not using it. I was placed in a room right away. The Dr. had a pup on the OR table when we entered and another Great Dane came in code blue. We obtained X-rays …
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We were so thrilled to find this place and not have to drive to Dallas or Albuquerque for a scan. Had looked all over and thankfully it was in Lubbock, cutting our drive from Amarillo immensely!
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Compassionate care from friendly and fun staff. The staff informed us upfront before performing any service complete with an estimate of the cost. The cost was also very reasonable considering this is an emergency clinic.
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Very Good Choice for Emergency Care for yor Animals My cat was attacked by 2 Pit bulls and thay tore her Abdomen open the Clinic was Quick to ease Her Pain and treat her .My Wife Past away and left me Her Cat she means a lot to me Thanks to…
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One of the hardest things I've ever experienced and y'all were so compassionate. Thank you for everything. Allowing me to stay with my baby as long as I needed to.
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Just last night, I had one of my cats, Mannie, suffer an injury. My bestie called ahead after we were advised to go here, and then drove my cat and I over from Portales. We were taken straight to an exam room as soon as we arrived and my …
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Our dog was suffering from an allergic reaction to some medicine. As soon as we arrived we were greeted friendly and our golden retriever was taken care of immediately. The vet explained to us what she had done and told us we could take our…
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We brought our baby in the middle of the night because her stomach flipped, she could not be saved but the employees the clinic were kind and respectful and wonderful to deal with.
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Excellent service and excellent veterinarian. Dr Gonzales was terrific. My rabbit became more sick and I brought her in. They put her on oxygen and found her illness pneumonia. She taught me how to give medicine. I really am so glad they …
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I highly recommend this emergency vet. My dog was taken back immediately and we were given a multitude of options with prices for his care. I appreciate that his health and well being was of the utmost importance to the staff.
Little guy …
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My cat was tended to immediately and given excellent treatment. It was the best possible experience under the circumstances.
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Cat-1 | Puppy-0 The day started off well enough for this little lassie, but, alas, she was no match for the jealous cat. Thank you to Dr. Stonum and staff at the Lubbock Small Animal Emergency clinic for the fine care she received. She …
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Everyone here is BEYOND amazing and so great at explaining what exactly is going on! They have always taken great care of my pups (and me). I hope you never need emergent vet care but if you do, I couldn't recommend these gals and guys any …
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My dog scratched out some of her stitches only the third day after she had surgery. My vet said bring her in immediately if she does that. Of course my vet was closed when that happened. Small Animal Emergency Clinic was open and fixed her …
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While in town visiting family, my 6 year old cocker spaniel suddenly lost movement and feeling in his hind legs at about 6pm on a Friday night. They got us right in and they did a thorough exam, and offered comprehensive emergency care for …
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I unfortunately had to take my puppy there this week at 5am for possible mold poisoning and the staff was absolutely awesome and straightforward. They give you an estimate before they run tests and explain that the price may go up based on …
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Can't complain, they saved my pets life after being ripped up by another one of our family house dogs. Any small complaint would be insignificant to saving my dogs life.
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They were very knowledgeable of hamsters and hamster illnesses, which is more than I can say for my last vet experience at a different place. They took care of my little Reilly and gave me some meds to give her and the bill wasn’t too …
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Highly recommend. Excellent emergency care for my furbaby, with super late night hours. They also didn't ask me (as the first words from their mouth) for a $500.00 upfront deposit to get in the door, unlike Acres North Vet Hospital did.
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My dog chewed up the handle of a plastic fork! We were immediately seen. The Doctor was stabilizing an emergency! The information was given to the doctor and plan of care relayed to me! I requested to speak with her whenever she could …
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The staff here worked very quickly to help our dog when we brought her in after being hit by a car. They were open and honest when they knew there was nothing they could do for and didn't add a bunch of unnecessary charges. They were …
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Great service and wonderful, talented vets and vet techs. I have taken 2 of my animals to them and they have done outstanding work keeping my animals alive and healthy. Please, remember that this is like an emergency room. You will have to …
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I drove an hour and 45 minutes to bring my cat to this clinic. They were amazingly helpful, compassionate, and professional. A VERY good clinic for after hours. Thank you for taking such great care of my furbaby!!
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When I have an emergency with my animals I know that I can depend on small animal clinic to get my dogs back healthy and playing around like they should be. I appreciate their hard work and your dedication the staff are so friendly all the …
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Small Animal Emergency Clinic is definitely a need in Lubbock; however, pricing of services is a little high in my opinion. Not sure why the same office call at 11:59 p.m. is $30 less than it is at 12:01 a.m.?? If you can financially afford…
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Dr. Windsor and the techs were awesome! They got us right in and they had a treatment plan ready in a very timely fashion! They fixed our girl up and treated her like family! I’m not from the area and I’m lucky to have found them in my time…
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We took in a stray foster for an emergency cesarean delivery. The staff was amazing – polite, efficient, informative and knowledgeable. They took amazing care of little Chickadee and the four newborn pups.
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My sweet girl was taken here by a sweet couple after she was hit by a car. They made sure to do EVERYTHING they could to help her. Unfortunately she didn’t make it. But these guys made it so easy for me to get my baby cremated. Couldn’t …
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I came in crying after my Chihuahua Yoshi was attacked by a pitbull. Kayla and Dr. Middleton were so helpful and gave me options as they made sure Yoshi was getting temporary treatment. They were so good with my dog and definitely a …
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My moms elder cat had teeth trouble they got her in and helped her out
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One of our 3 week old puppies neck became very swollen super fast. We are new to the area and have no vet..of course a Saturday afternoon too..but it worked out so well. Puppy strangles was the diagnosis and meds were sent home. Already it'…
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We had to make a last minute decision, at bedtime, to put our 16 year old cat down before a work trip. The staff was very courteous, they were understanding about having the whole family there, even our other cat. They explained everything …
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My fur baby got sick Monday night. We took her to Small Animal ER, they were so nice and professional. Really appreciated how they told us upfront the cost. My Eleanor had to spend the night so she could be transferred in the morning. When …
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Had to take my baby. Called first they are up front on all cost before you proceed. Was quick went around 10:30 pm. Doctor shared X-rays immediately on tablet with us. Receptionist/technician very nice went well they even made a copy of x-…
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Dr. Poe quickly evaluated my dog's condition and started a treatment plan. He's home now and feels so much better! You are great,
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I have had to bring one of dogs here twice and each time they have been super kind and helpful. They really care about my dog and helped him receive the best care. ❤️❤️ 100/10 recommend!!!
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Had to take our puppy in just before midnight one evening to get checked out after an accident. While this may have been a low-volume night for them we were able to be sent to a room immediately. Examination, X-Rays, and prescription were …
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My dog went on a recon mission for snacks and found the Dcon! Of course, it was late, and we were in need of a vet. After scouring the internet, this place was recommended, and a bonus, it is close to home. The location was quiet and clean…
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We took our very sick dog in after midnight, received prompt service and compassionate care. The building was exceptionally clean, quiet, and peaceful. The vet tech, Justine, sat on the floor with us as we said goodbye to our dog. She asked…
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The place is really nice and spacious and everyone was really nice and took care of my cat with respect. They fixed her up and she is doing great. I would recommend this place to everyone I know. Thank you for your service.
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Clinic was immaculate and employee was so helpful. I didn't ask his name but he picked my (not a lightweight!) Injured dog up and helped us into the clinic and afterwards helped put her back in our vehicle. I really liked his …
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Great people and took care of an abscess on our cat who became very uncomfortable with the buildup. They were quick to see us on a Sunday with no issues on check-in or check-out. I’m so glad I chose this veterinarian service and I would …
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I never have lose a pet and this really hurt me cause we were so attracted to gizmo he was our baby it's lonely with out him but your small animal emergency clinic was great that you'll open 24/7 he was hurting it's glad and sad clinic was …
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We were very thankful that they were open at 4:30am when we brought our dog in. We were driving home from Colorado and there was not one vet office open in Santa Fe. We drove to Albuquerque and met a 4 hour wait. So we decided to use that …
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My dog got hit by a car and we drove and hour and a half to them. They were ready and waiting for us to pull in the parking lot and took him back immediately. They kept us informed of the whole process and took the utmost care of our baby. …
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Good environment, very friendly. It was after 10pm on a Saturday when we got up there. They were busy with an emergency surgery but made sure our boy was ok to wait a bit. Thank you for taking care of him.
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We brought in a beautiful little calico kitten,around 5wks old that had been exposed to poison from a flea collar that was on the mother cat.The kitten was extremely ill ,limp,and could not even hold her little head up.All she could do was …
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We took our english bulldog in around 11 PM and the staff was very friendly and attentive. The vet explained everything perfectly to us and got our fur baby feeling 100% like himself again. Thank God for this emergency clinic
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We were out of town visiting family when our sweet pup broke his leg. We were referred to this clinic for after-hours care and we could not be more thrilled with the level of care, concern, and detail. We feel that we got a lot of services …
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All the employees were friendly, compassionate and caring. They went out of their way to explain what was wrong with our dog after running several tests and helped us to make what we felt was the right decision regarding any future …
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Having a pet emergency after hours is always distressing. We were fortunate to find helpful and caring professionals at this clinic and are grateful they were there to assist with our pup’s facial trauma. The situation would have been much …
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The clinic took AMAZING care of my lil doxie when she was having tummy issues. They were great at easing my nerves and explaining to me what was going on with her. The one thing to be aware of is that there is an exam fee that costs more …
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Five stars! How lucky we are in Lubbock to have an after-hours vet service in town. Our boy was taken back immediately; no wait. Staff was caring, helpful, and knowledgeable. Doctor was straightforward and answered all my questions. Clinic …
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They are so helpful and caring. They do everything they can for my pets. They recently saved the life of one of my dogs. I am so grateful! It's wonderful to have an emergency clinic like this for pets when our regular vet is closed. They …
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Long wait time – there for several hours – but not unexpected given that it was an after-hours clinic. Staff very pleasant and professional. Our little dog was thoroughly examined and we were sent home with 2 prescriptions. Within 24 hours …
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the staff was friendly and we weren't waiting that long. now the prices were very much on the steep side but they were still able to keep my baby stable and comfortable until they got her transferred to her normal veterinarian.
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I was amazed at the level of care available for animals at the SAEC! They have a CT scanner!! I lost my best buddy on that night and everyone was absolutely awesome. Not only that, but they managed to treat our emergency with the same …
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We are SO thankful for Dr. Windsor, Kara-tech, and the training tech that was on call last night. My little girl had a seizure that turned into heart/breathing issues. They were very professional, immediately took her into the back and made…
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Our dachshund has on several occasions gotten himself into scuffles with other dogs. He has become affectionately known in our home as "Franken-wienie." Each time I have taken him in to the Small Animal Emergency Clinic, they make me feel …
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I bought my dog in she had pyrometra. The doctor was so helpful. He did surgery on her twice and even provided his own dog for a blood transfusion. She is doing awesome now. This place is awesome. They were available by 📞 everytime i …
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We have had to use the their services twice now for my Rhodesian Ridgeback with his sudden seizures. They are quick to get us in and both times they were so friendly and sweet to my poor baby. All staff are very knowledgeable and attentive …
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What a outstanding professional Emergency vet clinic. Cat was seen immediately and the staff took great care of her. We were given options and cost but most importantly given amazing care for the best outcome recovery.
We arrived around 8:…
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They took very good care of my cat. They found the issue and gave her what she needed to get better. The staff were kind and respectful, and explained everything very well. They gave different diagnosing and treatment options so that you …
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Great experience!! We are from clovis nm, which is almost a 2 hour drive. When we got there the service was great, we ended staying 2 hours or a little over which is a pretty good amount of time to examine my fur baby and everything. I have…
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They took great care of my Yorkie.
She had to have surgery. They explained all they needed to do in great detail. She is recovering well and on her way to being her usual self. I highly recommend if you need your pet taken care of. Thank …
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The compassion and professionalism displayed by the team members was so wonderful. Thank you for providing this emergency service that is so vital to the pet owners of the South Plains. Dr. Windsor is the best vet I have ever encountered! …
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I took Arabelle my English Golden in due to a insect bite her face was so swollen the day after a hike on Saturday. The Dr. and staff were so knowledgeable, concerned, and caring, and the office was bright and clean. Arabelle received two …
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My experience at Lubbock Small Animal Emergency Clinic was wonderful.
I brought my 1 year old kitty in for what I thought could be a potentially fatal uterine infection. The staff here was so receptive of all the symptoms that I noticed and…
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We had to take our 13 year old chihuahua there on a Saturday afternoon after having a rough Friday night where we didn't know it she was going to make it or not. They were very professional and upfront about everything. The vet tech took …
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We were in town visiting so didn’t have a vet to call when my 5 year old English Bulldog was just not himself and we couldn’t figure out what was wrong. We found this place to be open and when I called the lady said we could absolutely go …
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We had the best experience with your clinic and your staff . The waiting room was clean and fresh . They treated our dog immediately and were truthful in their findings of her injury. I was given a written estimate of treatment before she …
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We are new to the area & this was the second time we had to use the ER Vet. Both times they have saved our dogs life!! Randal was so amazing! He explained the procedure our baby was about to have to us & answered all of our questions! Dr. …
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So thankful for this facility! When my 3 year old dog gashed the front part of his head on Thanksgiving I needed some help. Thankfully the Small Animal Clinic was open. They welcomed me promptly and my four legged baby was seen promptly. He…
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My poor dog got extremely sick over the weekend, and I was so worried for her health. After visiting once I elected not to have her hospitalized and ended up having to go back a few hours later when her vomiting continued. Since she has …
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Yes very clean very helpful very impressive and kind to our Kitty.
Bless y'all...
Small Animal Emergency Clinic of Lubbock was very professional, efficient, and caring towards me and my dog Louie at our recent late night visit. Dr. Trent was very thorough and presented all medical options clearly, and our technician …
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My dog was suffering from pancreatitis in the middle of the night during the weekend. They got her right in and examined her quickly. She had to be hospitalized and they were good with updates over the phone. It was stressful for her to be …
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Our puppy Luna was hit by a Car Thursday night Sept 3rd, 2020 and we called around to get her emergency care !!! This pet hospital was ready and waiting for us when we got there !!! They even sent out a tech to wrap her in a towel and …
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I would recommend your clinic to anyone I know. Dr. Thompson and Katie were awesome. Our visit did not end the way we would have wished however, I couldn’t ask for more compassion and kindness from them.
With a heart felt, thank you.
Staff was courteous and gave good and complete information. Even though they were following appropriate pandemic precautions, only allowing one family member in with your pet, they were very flexible in letting our son go back and see his …
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Th staff was friendly, compassionate, informative, and helpful while doing their best to diagnose my dogs illness. Unfortunately we discovered some bad news, considering their were no signs or symptoms prior to the night we brought him in …
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I had to take my puppy because wasn't feeling well and I was very worried for her. The staff was amazing with her and so polite. They were super busy but had great positive attitudes. If she ever gets sick again I will definitely take her …
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My little Schnauzer got into a bag of calming chews that I had bought to give my dogs when it storms. I called my vet, but got his answering service. I was given the phone # of the Small Animal Emergency Clinic. They were so kind and told …
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I will recommend your service it was very well run and wonderful people take care of my dog and me.
Wah!!!!!! My puppy broke his arm!!! They were great, as always, took great care of my sweet boy. Pic attached, cutest pup ever
The clinic has moved to 66th east of Milwaukee, btw, found that it in the parking lot on 34th.
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I am Lizzie’s Momma & was home with the flu when my husband & daughter brought her in. It all happened so fast, but I pray that her pain was ended quickly & with dignity. I trust that it was.…
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