Your pets health and happiness is important to us. Read what our pet owners have to say!
From 702 reviews
We were in and out quickly. Very happy with the way they treated us and our dog.
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I was so pleased with my first experience here. They answered all my questions, took very good care of our fur baby and explained all tests and expenses beforehand. Would recommend highly!!!
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The staff was amazing! They treated my dog quickly and did an amazing job on his stitches.
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We are new to the area & this was the second time we had to use the ER Vet. Both times they have saved our dogs life!! Randal was so amazing! He explained the procedure our baby was about to have to us & answered all of our questions! Dr. …
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The staff were super nice and amazing! Very clean waiting rooms and actually I forced covid prevention measures! If they were a regular clinic I would switch vets to them. If you staff see this just know you guys are doing an amazing job :)
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Fast efficient care at 4am for a chocking dog.
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They were amazing with my puppy. Very expensive but they took wonderful care of my baby
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Doing well for being the only vet open on New Years Day. Great job!
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Thank you to Dr and staff for the kindness to my Amy girl and myself. You all went over and beyond to ease Amy’s passing and comfort me during that time. Amy was not just a dog she was my best friend. Thank you.
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Very kind and caring people. I would highly recommend them.
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Everyone was extremely considerate regarding our emergency visit. Dr Gronum understood my concerns and wishes. Treatment was immediately given and pain medication was sent home for my 18 year- old kitty. I appreciate their tender care!
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I came in on Christmas Eve. The only place open within a 200 mile radius of me. My girl had been hit by a car. The care we received was AMAZING. Without hesitation they started treating her. She had a fracture that was a 50/50 shot on being…
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A friend recommended I take my cat here for a tooth injury. They were extremely friendly, professional, and I was in and out in no time. In addition to the great service, it didn’t cost a fortune! Should I need an emergency vet again, I’m …
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Very great place to take your pet, but I left a star out because the prices are outrageous.
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Our 16 year old shih tsu had been slowly declining in health but Saturday she mad a dramatic decline and we knew it was her time to join her sisters in heaven. The staff at the emergency vet clinic were great with her, my wife and me. Very …
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So thankful for this facility! When my 3 year old dog gashed the front part of his head on Thanksgiving I needed some help. Thankfully the Small Animal Clinic was open. They welcomed me promptly and my four legged baby was seen promptly. He…
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It was not a great visit because we were losing our dog. Very sad, but not the first time we have had this experience. Hands down, I would rather have this staff. Everyone was respectful and caring. The doctor so informative to help us make…
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Took care of our dog that was attacked by the neighbor's dogs. Thank you. Only thing is that they missed cleaning one wound that got infected later but he's doing better.
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When my 8 mo. puppy ate a penny, I called the Small Animal Emergency Clinic. The first person I spoke to said to not worry about it and just make sure it passed. Upon further research I learned that pennies are extremely toxic to dogs. I …
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I'm just so grateful for the women there. They helped me apply for care credit so my precious boy could be treated and they were extremely kind caring and sympathetic towards the situation. Thank you so much!!
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They were very caring toward my dog, and got us in very rapidly.
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Took our Cavalier in with breathing problems, he was promptly seen by vet. He was assessed and all expenses were explained before treatment. Then he was treated with great care.
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Fantastic when you need them yes it's pricey being a pet emergency on the weekend after hours but when your pet's health is on the line you're more than glad that they are around thank you again
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Clean facility, with caring and professional staff.
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My dog required emergency surgery on a Friday night. They got her done immediately and with great kindness and professionalism.
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I had to bring my shihtzu puppy to the clinic at night because he had eaten several chocolate brownies! All the staff and Dr. Thomas were very kind and helpful. In no time Raider was given an injection to make him throw up the brownies and …
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Thank you so much for helping us get through putting "tiny" to sleep.You gave us time to say goodbye and helped ease the pain. Thanks to all of you.i wish I had your names but were so wonderful.
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It was a relief to have a vet clinic open in the middle of the night for emergencies. All of the staff were kind, efficient and professional. What I don't understand are the exorbitant prices. $120 just to walk in. Why can't the clinic …
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This was a great place to bring our English bulldog of 8 years. She passed but their profeesionalism and care for our pet and our feelings was second to none. Thank you very much
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The personal was very helpful. The took care of our dog like it was family. They went above and beyond to send us a sympathy card. Great place
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I had a mommy that went into labor into pre-labor about two days before and day of was having a very hard time and was too tired to deliver . I called and let them know I was on the way in , was met at the front and they came out helped get…
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We have a tendency to require a quarterly trip to the emergency vet. We have never had a bad experience here and appreciate the efficiency and communication.
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Took my 10 week old aussie here because he was choking and they were so helpful and caring. He had to stay overnight and they called me and kept me updated and also always answered their phone so fast when I wanted to call and check in. …
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Small Animal Emergency Clinic of Lubbock was very professional, efficient, and caring towards me and my dog Louie at our recent late night visit. Dr. Trent was very thorough and presented all medical options clearly, and our technician …
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Came in Saturday night at 8p, and I was taken straight back. Seen, treated and out by 835p. Great job.
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My poor dog got extremely sick over the weekend, and I was so worried for her health. After visiting once I elected not to have her hospitalized and ended up having to go back a few hours later when her vomiting continued. Since she has …
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One of of dogs stuck her nose under a metal fence on a walk, well needless to say it did not end up well for her. We ran to the Emergency Vet Clinic, they made her very comfortable while waiting to get stitched up. Three sets of sutures for…
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Had to take my pup in because he was limping and every time he would try to walk he would cry. Dallas helped me get him out of the truck and bring him in and took wonderful care of him! Dr. Odin was amazing as well. They provided me with an…
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Kind and caring people. Answered my questions and took care of my dog. Expensive but they were there at 1am when no one else was open.
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Yes very clean very helpful very impressive and kind to our Kitty.
Bless y'all...
They are open 24 hours which is nice because our dog was very sick.. fast service!!
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They took great care of my pup. Admitted him quickly and got him taken care of! Very fast, friendly, and professional staff!
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My dog was having an alerting reaction and they were so nice and acted quickly to help him. Even though it was 11pm they were all very nice and so sweet to my fur baby
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My dog was suffering from pancreatitis in the middle of the night during the weekend. They got her right in and examined her quickly. She had to be hospitalized and they were good with updates over the phone. It was stressful for her to be …
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Great service! They saved my dogs life! Can't commend them enough on how well they worked on my baby!
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I appreciate so much how Dr. Thomas and the staff took care of my little, sick dog last night. He's so much better today, and for that I am extremely grateful. Thank you!
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Very comforting and understanding even at a hard time gave us all the time we needed to say our good bye to our luved one thanks again for everything u did
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Good place but cost was too high
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I took my cat in and it was quick to get in and seen. The vet was thorough and the staff polite.
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Came in with my sick Dog, i thought he was at deaths door. we were seen immediately, they gave me several options to help my dog. Ran test pretty quick, was giving medication and now he's doing much better after a couple days.
Great staff, …
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They were very good with my baby. They took a little longer than I was told, but they were really busy too. Great staff and very nice to me as well.
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I brought my cat into the clinic on a Sunday morning. We were taken directly to a very clean, smell-neutral room and a vet tech came in within a few minutes to visit. My cat was taken to the back for x-rays and observed and examined by the …
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We had an emergency with our 2 year old bulldog....we live in NM...I called and explained our situation and they took the info and said they would be ready to treat him when we got there. They were very professional, caring and informative…
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The entire staff took care of us and the grand-puppy immediately to insure that she was okay.
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This place is amazing, worth every penny. Really appreciate them being there.
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They were very caring with my little Pomeranian!
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I came to this clinic after finding a strayed cat in my yard. It was my first time there and I had a good experience. The Vet and staff were very professional. I could tell the staff were under a lot of stress since they were running behind…
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I’ve used their services several times. They were very responsive to my emergency. Communicated clearly and were very kind to our dog.
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Our puppy Luna was hit by a Car Thursday night Sept 3rd, 2020 and we called around to get her emergency care !!! This pet hospital was ready and waiting for us when we got there !!! They even sent out a tech to wrap her in a towel and …
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They were very friendly and compassionate..... staff was very understanding and knowledgeable
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The staff were quick to respond to our emergency to our pup being bit by a rattlesnake. Everyone was friendly, communicated well, polite and courteous. The prices seemed a little high, but at the time of a true emergency, I was just …
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Dr. Thomas and Cassie were amazing with my 20-year old cat. I took her in with a large abscess on her face and jaw, and they were very gentle with her. The abscess was drained and they gave her pain medicine and antibiotics. They treated …
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Dr. Ledford and the staff saw my cat that was having seizures immediately on our arrival. They started her on an IV drip and managed to get the seizures under control. I was very impressed with their new facility! There is a large waiting …
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Awesome place full of competition for pets and owners!
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Great with my dog. Fast and professional service. Would go there again if either of my dogs has an emergency!
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I was very impressed with everyone there. Our shih tzu ended up passing away...the vet that called me to inform me was very kind and compassionate. We ended up there again 8/21/20 with our 3 small puppies who tested positive for parvo. They…
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Service was great. Quick diagnosis. Reasonable fee.
Special thanks to Holly for the masks.
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Dr. Blaine Oden is my dogs' vet. His new office is next door to the Small Animal Emergency Clinic. Tonight we had an after-hours emergency with our 16-year-old dog, Boomer. The SAEC saw him immediately, diagnosed the problem (2 broken toes…
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Your EC was very eager to take care of my young dog. You took the time to thoroughly explain procedures, processes, and expenses. Although, I understand the expectation to pay upon receipt of services, payment would've been an issue if I …
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I would recommend your clinic to anyone I know. Dr. Thompson and Katie were awesome. Our visit did not end the way we would have wished however, I couldn’t ask for more compassion and kindness from them.
With a heart felt, thank you.
They took great care of my Sam. They saw him immediately and their fee was reasonable.
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I took my 8 month old chihuahua in around 12:30 am for a bad stomach bug. They were so sweet and nice – got him fixed quickly. I appreciated them being open and so ready to assist.
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They made us feel like they cared about our pet who had been injured. They were thorough and provided info on home care and mire.
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Vet was amazing and took very good care of our little guy
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My Doberman has surgery the day prior. She was very anxious, pacing and could not sleep. I took her in to be seen. They went above and beyond to make her, and me, comfortable. The only thing different I would like to see is for my dog to …
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My dog, Rohen, got into some chicken bones and I had a small freak out of not knowing what to do. I called a vet who then directed me to this emergency clinic. I went straight in, gave them some info and was given a quote. They were very …
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My little Dobby became sick with bloat late Saturday night and I rushed over and they accepted her (she’s a guinea pig)! It only took an hr for them to diagnose her and get set up on a treatment plan. Remember, it is emergency clinic so …
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Everyone was amazing and very understanding. I didn’t know much but they explained everything I needed to know. They took good care of my little old lady fur baby. Then sent me home with the best and easy doing treatment. Thank you.
I would…
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I've had to use the Small Animal Energency Clinic several times over the years and they are always kind and caring during difficult times. New location is great and was able to be seen right away. I used to worry what to do if something …
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I WOULD CERTAINLY RECOMMEND THIS CLINIC TO MY FAMILY AND FRIENDS, OUR PETS ARE VERY IMPORTANT TO US AND SMALL ANIMAL CLINIC STAFF WAS VERY PROFESSIONAL, HELPFUL AND CARING ABOUT MY PET. I WAS VERY IMPRESSED WITH THIS CLINIC & STAFF!! THANK …
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They took wonderful care of my little Daisy when she ingested an unknown substance that made her crazy. After an overnight stay and fabulous care, she was good as new.
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I can’t remember the name of the young lady, but she took the time to pray with me because she recognized my suffering due to the death of my dog and that has brought comfort, even still. She also carried him in upon my arrival! Amen to her…
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We were brought in without a long wait, and our dog was seen quickly. We were kept well-informed of what they were doing and staff was caring and professional. We would return there if we had to in the future.
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These are amazing people! The staff that was on 7/09/2020, were amazing and compassionate, they were there when I had to make a decision!!! They are the best!!
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The service and care they provided at this clinic was amazing. They do go through all the costs prior to actually doing any type of tests. The only thing I would mention is the cost is extremely high, but would do it all over again for my …
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Thank you so much for helping my Yorkie in her time of need. I will recommend you to anybody at anytime they may need your services.
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I took my cat bill here and no issues at all! He had to have a small surgical procedure done. I thought the price was fair, and the service was great even with the COVID policies in place.
Bill says thank you!
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It is comforting to know there is a clinic open when your primary is closed.
It is very expensive, but worth the peace of mind.
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I am greatful for the Doctors and Assistants at The Small Animal Emergency Hospital. I've had my Caleb there twice and he was cared for in the best fashion. Thank y'all for your service and compassion.
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They were very helpful and professional when I first called. That continued when I arrived with my dog – had accidentally ingested too much medication. I can't remember the vet tech's name, but she was very informative and compassionate. …
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My dog was hit by a car and we brought him in and these guys were great, they immediately saw him and took great care of him. Kept him overnight and got him to our regular vet. My vet even commented on how good a job these guys did with …
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I'm thankful to have emergency vets available when it's after hours. Was a positive helpful visit
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My 4 month old puppy broke his little hind paw and the were really good to me and him. And very friendly. Thank you very much.
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They all took great care of my furbaby. Even though it was terrible circumstances, they did everything to help me and my sweet Daisy comfortable. Thank you ❤️
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They were VERY busy but super nice and helpful
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The Vet and staff there is very caring and the sense of urgency is remarkable they saved my dogs life and my family and I are very grateful.
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This place was amazing to my precious baby! My dog was taken care of like she was their own and I’m so thankful to the staff that works there! Thank you so much for caring for my fur baby.
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Staff was courteous and gave good and complete information. Even though they were following appropriate pandemic precautions, only allowing one family member in with your pet, they were very flexible in letting our son go back and see his …
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The care of that we received was exceptional and prompt. Everyone was very friendly and we got in quickly. There were several people there with dogs so I was afraid we would be waiting a long time but we got right in. Thank you very much, …
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I was bringing in my 2 dachshunds for the evening and noticed the smallest dachshund's face was very swollen on one side. Her eye was almost swollen shut. At the Small Animal Emergency Clinic, we were shown to a room right away and they …
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