Your pets health and happiness is important to us. Read what our pet owners have to say!
From 594 reviews
Compassionate and kind to my fur baby and me!
via 
Compassionate and helpful when I needed them. The hours I needed when my Lil"Dog needed help.
via
Very professional and compassionate during our time of need. We had to say goodbye to my 11 year old Great Dane and they were very supportive and answered all our questions and helped coordinate the arrangements for afterwards. They gave us…
read more
via
Everyone was super helpful and compassionate toward my dog that I brought in! This place is awesome,too! Clean,well lighted,very cool inside.The tech gathered my info about my dog,took her back to be looked at and then came back with what …
read more
via
They didnt try to kill me with the bill
Very understanding
I would recommend
via
The staff there was the quintessential professionals in explaining the services and communicating the progress with our dog. They were both personable and kind. They provide a great service to the health of the area's pet's. I recommend …
read more
via
They took such good care of my sweet German Shepherd puppy. He was sick with parvo and they took him in right away and was seen. I loved how friendly and informative the staff was. Highly recommend!!
via
The location is great as well as the facility. We had some problems with getting all the options for our dogs treatment, but all in all it was a good visit with a great result for our pup.
via
They were amazing They did what they could to save my Baby Girl but we caught it way to late I miss and love My Baby Girl R.I.P. Baby Girl You will never be forgotten Love You Baby :-(
via
I've taken my pets to the Small Animal Emergency Clinic for years and have always been very satisfied with the care they have given my pets. The staff and techs are very courteous and professional and the veterinarians have been thorough …
read more
via
Our Lil Jazzy was so sick. Yall acted fast and took such great care of her.Thank You!!!
via
Appreciated the care our little dog received here. Professional and caring.
via
They were quick and did a good job of sewing my dogs stitches back up after he chewed them out the first time. Very nice staff!
via
They took my 7 month old puppy in right away and were very compassionate when they told us he had Parvo. The staff was encouraging and gave him the best treatment. We are going to pick him up today and bring him home!
via
They were so friendly and helped me with my puppy
via
Took care of us late onr evening. They were very sympathic as my dog had to be put down. These folks are the best
via
The people that work here truly care about your fur babies!
via
The staff and Dr. Farley were so kind and understanding. My Chloe Cat became really ill suddenly, and when I took her in, they handled everything very professionally and personally. They understood my kit-kit of 12 years was special to me …
read more
via
I’ve taken both of my dogs here and they have both received excellent care. They are fast, efficient, and are good at communicating what is going on with your animal. Highly recommend them!
via
Our dog was hit by a car late at night and we immediately asked friends and family the best place to go. Everyone sent us this clinics name and we quickly realized why! All the staff were friendly, calming in our frantic situation, and most…
read more
via
Very efficient and caring staff for weekend care.
via
Dr. Poe, Randall, and Holly...THANK YOU! We took our small dog, "JuneBug" in for treatment after she injured herself jumping around. We were seen immediately, treated with kindness and respect, and given a full review of what challenges …
read more
via
Love this place I have been with them for over 15yrs and they help me keep my babies healthy the last baby I have left recently got surgery for her tumors along with being spaded and she took it like a champ and I loved how they explained …
read more
via
They were so understand and kind. Took good care of my lil fur baby.
via
Took my poor doggo here a while back because he had stolen my other dog's food and ate way too much. The people who work here were very compassionate, and really seemed to genuinely care about my dog. They were very gentle with him, and …
read more
via
Lubbock Small Animal Emergency Clinic, you are the best! Kind, caring and compassionate in our greatest time of need. I would give y’all 10 stars if I could. Thank you from the bottom of my heart!
via
This guys were very understanding that we were in between pay periods, but also wanted to do what was best for our Elsa ( med dog, was hit by a car). They gave me an estimate for everything before treatment, also informed us of things they …
read more
via
I think our vet’s name was Doctor Poe, and she was fantastic. Thorough & caring & made sure we understood everything.
via
Dr. Bridge is very personable sincere and explains what is needed and why. Staff is very kind and understanding. Only one short end with emergency vet hours can be pricey and that it is if you need more basic diagnostics than visual.
via
They fixed our dog. Good competent people who care.
via
It was a busy night, took them about 20 to get my dog in the back but when they did, they did everything possible and explained everything well.
via
They were very friendly. Missing key equipment to do a needed procedure, but said they were planning on getting it soon. If not for that, it would have been 5 stars.
via
Amazing staff! They took such great care of my corgi pup.
via
The folks at Small Animal Emergency Clinic really took great care of our cat. You could tell they love animals .
via
Very helpful and accommodating, even during a very busy time. The staff and vets were all very friendly and worked as quickly as possible to help us and everyone else there with their pets.
via
Caring, kind, helped me through a trying time.
via
My black lab had to be rushed in for major surgery after a hit and run. They took him to the back immediately to treat for shock and assess the damage. It wasn’t cheap, but Dr. Powe did an amazing job putting him back together in an …
read more
via
Always courteous and caring and helpful in an emergency.
via
Quick, professional off-hours vet care offers peace of mind and help when you need it.
via
Yes they were very helpful my my for baby passed away.
via
This animal hospital was recommended by my vet, Dr. Oden, and I would recommend it to anyone who asks. The staff was very kind and helpful. We were in and out within an hour or so, and they got my dog well on her way to recovery! It …
read more
via
This clinic is so caring and sympathetic to you and your pets needs. I recommend this place for your babies.
via
The staff was excellent. We paid a high price for peace of mind after normal vet hours but it was worth it knowing that our 4 legged baby would be ok.
via
Took my 9 month old husky in on a Sunday evening after being hit by a car. They got her back and made her comfortable within 10 minutes. Service was a bit expensive, but I knew it would be since it was emergency hours. I absolutely …
read more
via
Update — they charged me for a cone they didn’t actually put on him and he ended up pulling out stitches before a store opened up to get one, which was another $150 vet bill...
Original Review: After being attacked by two dogs while we were…
read more
via
We had a great loss but they did everything they could to help. Thanks for all you did
via
I love these guys. They’re professional and compassionate, and they were there when we needed them.
via
Brought my 4 month old puppy in after he had some swelling to his face and head. Cara at reception was incredibly friendly and upfront about the cost of exam. All vet techs and vet were so friendly, explained everything to me and took time …
read more
via
Great, caring place to take your beloved little one. Staff was great and Dr Bridges was wonderful.
via
It's after hours care so it's a bit expensive. But thank God there's someone to handle emergencies! Dr Broadway is the best and im thankful she was there when I had to take my baby!
via
Very nice and professional. Nice that they are open over night and weekend. Only downside is that they are really expensive.
via
My gotita ( chiuahua) broke a nail all the way back. It was bleeding & she was crying. The Vet Dr. Explained everything & took care of it. He gave her a shot for pain & antibiotics. And wrapped her paw. We were out of there fast.
via
The vet, Dr Bridges, and the staff were very kind when I brought my cat, Kabuki, in on a Saturday afternoon. Compassionate and sound advice. Thank you.
via
I brought my small dog in after hours due to minor swelling around his nose. They answered the phone promptly when I called ahead and were super polite. Upon arrival, I filled out a few pages of paperwork and my dog was seen just 5 minutes …
read more
via
The female Dr that helped us make our difficult decision about putting our struggling 14 year old pup down. She was so compassionate and supportive.. while it wasn't a pleasant situation she was incredible! 💚
via
The tech girl that answered the phone was super sweet and concerned, when i got there my baby got better so i ended up leaving. Staff was very nice and helpful. I could hear the Vet talking with someone else about there emergency with there…
read more
via
Very fast service however I was the only one there. They got my pup patched up and on our way! This is one of those places you never want to use but are glad they are there when you need them!
via
Lubbock Small Animal Emergency Clinic is so wonderful- they have provided excellent care to my dogs when my veterinarian clinic is closed! Don’t know what we would do without them!!
via
They were so helpful. They took x-rays and gave a pain shot and meds to my little baby. They got my little Sparky back to himself in no time.
via
After our pups managed to ingest a moderate over dosage of Carprofen, the clinic treated this very quickly and well. They treated the dogs will care and we left with very precise instructions of home car. The dogs are doing very well and …
read more
via
My dog got a hold of "pet safe" rat poison the other night. when I picked up the container there was poison on the outdise of the plastic bait box. I took her in. The staff got her right back and taken care of very quickly. we were in and …
read more
via
Very kind, understanding, & sympathetic especially in my case.
via
Thank you for taking care of Bella. She seems to be so much better.
via
Very Helpful Took Care Of My Doggie
via
We have, unfortunately, had to use this clinic twice now. Both time, very pleased with the promptness and care our pets received. So thankful for Dr. Powe and the clinic she runs for weekends and after hours!
via
Good place with good doctors. I think they could move to a larger location. Waiting times are a little longer than ideal...especially when you are having a pet emergency. Otherwise, I have always had good experiences. Prices are a little …
read more
via
Been here back in May 2018 and this month January 2019. Needless to say the staff and Doctor go ABOVE AND BEYOND everyone single time!!!!
via
Got in and out quickly. Everyone who worked there was so nice.
via
The staff here was very friendly and supportive when I had to bring my sweet girl of 17.5 years in and had the hardest decision to make of putting her down. They were extremely gentle with Oreo and truely cared about what was best for her. …
read more
via
The staff is very compassionate and knowledgeable. The only reason I knocked off a star is because of the high pricing.
via
Great experience. Staff was attentive and caring of our pet and his humans.
via
Our sweet dog, Bindi (a lab-dane mix) got into a pack of M&Ms last night. We took her straight there and got immediate medical advice for her and they gave her the treatment she needed swiftly while keeping us informed as well! I recommend …
read more
via
Very Professional and Helpful!
via
We have taken our animals to the Small Animal Emergency Clinic 3 times now. While the reasons for the visits have never been "happy" the vets and people who work there have always been very kind and have done all that can be done for our …
read more
via
I have never had a good experience at this clinic!! I have taken my animals to Amarillo and Dallas before I would go to this clinic!!! Until today 1/6/2019 We had to put our cat to sleep because we didn’t want her to suffer until Monday …
read more
via
Took in my cat that passed away, they were very sincere and showed care and empathy. Also received a sympathy card in mail, they didn't have to send that and it was appreciated!
via
Wonderful staff! Dr. Windsor was very personable and gave us all the options for our 8 week old puppy that got hit by a car. Very comforting in a stressful situation.
via
We saw Dr Bridge and she was great. Knowledgeable and very kind, she treated our cat as if he were her own. Friendly staff. The wait was very short, they had us in and out very quickly. Best of all the price for the exam was only about $20 …
read more
via
Very polite staff, saw us with little wait time. Small wait room though.
via
Been twice now from a stray dog attack on my dog, and another dog attack. Both times the exam and treatment were fast. And everybody i talked to was very kind and helpful.
via
We had a Christmas Eve morning emergency with our little 7 month old chihuahua puppy. The small Animal and Emergency Clinic took excellent care of us and our little Apache. There is a wait depending on how many are in front of you, but it …
read more
via
Lubbock Small Animal Emergency Clinic is the best!!! My dogs are always treated well, the veterinarians are very knowledgable and my dogs benefit. I’m so pleased that Lubbock has such a great clinic to use after hours, weekends and holidays…
read more
via
Took my Dog in last night after a bigger dog attacked him. They took care of my dog at what was a surprisingly low cost to me considering all that needed to be done. It felt like my pet was important to them and it wasn't just 'business as …
read more
via
It was a nice environment great staff. I'm grateful for them being there for our time of need.
via
They helped save our babies an out of the kindness of there hearts gave us a discount on the treatment an meds. God bless you.
via
Great place to take your family pet, after regular hours.
via
Saved my pootchy but expensive
via
Great gets that care about your animals. Thank you for taking care of my toy Yorkie Blake.
via
Took our 13 y/o male cat to clinic on Sunday with a severe uti. Check-in was swift and painless. Technician interviewed us about five minutes later and took our fur-baby to the lab area. Approximately ten minutes later the doctor met with …
read more
via
These ladies were very sweet to me when I had to bring in my boxer to be put to sleep.
via
We went in with our new puppy late at night because she was extremely lethargic. The ladies got us in and checked up on our girl and made her top priority. They explained everything of what they thought she had and gave us options without …
read more
via
Wonderful staff and doctors. My baby was very sick and not looking good at all. When told he’d have to stay overnight I was a wreck. They let go to the back and say bye and even gave me a blanket to rub my scent on for him to feel …
read more
via
I just adopted my puppy.....I noticed he wasn't feeling well.....i brought him here.....had to leave overnight....they took really good care of him....I was able to bring him back home the next day....friendly staff.
via
I'm on the fence with this place. I attribute the fact that our 2 lb baby survived parvo due to prompt care at this facility, however, it made me so angry when I heard a doctor telling a tech to stop messing around with my dog and to throw …
read more
via
Tough group , good group of people. The kind you want in an emergency. They were a little insensitive but they have to be in emergencies. I would recommend them in an emergency.
via
I cannot say enough good things about this clinic. They treated my cat like she was their own. Expert care, kindness, and compassion were evident from the moment you walk in. My cat had to be in the intensive care for two days and it was …
read more
via
They took super great care of my blue heeled baby when she needed stomach surgery! Nice and caring staff and always available!! Love them!!!
via
The staff were all very compassionate and attentive as we needed to put down our family dog of 12 years. While this was a difficult time they were all very helpful and kind to our ailing dog.
via
The Small Animal Emergency Clinic is clean, efficient, friendly, and easily assessable. The medical care is superb and the staff are very loving towards our pets. I have a rescue dog that tends to snap and bite at people if she thinks you’…
read more
via
They took care of our urgent pet care needs on Thanksgiving Day and we’re so helpful in our desperate time of need!
via
