Your pets health and happiness is important to us. Read what our pet owners have to say!
From 744 reviews
Dr Copeland was very empathetic to our situation. Very caring and professional.
Glad to have an Emergency Clinic available over the weekend.
I had to take my kitten here as she wasnt acting herself. They tried their best but unfortunately she ended up passing due to suspicion of FIP. They were very kind and helpful and did what they could for her and I’m appreciative of the …
She had to have surgery. They explained all they needed to do in great detail. She is recovering well and on her way to being her usual self. I highly recommend if you need your pet taken care of. Thank …
Thank god for this emergency clinic. Pretty pricey, but what can you expect for this kind of emergency service ? For anyone's special family member this should be the animal hospital of choice for after hours care. Very kind and caring …
The compassion and professionalism displayed by the team members was so wonderful. Thank you for providing this emergency service that is so vital to the pet owners of the South Plains.
I took Arabelle my English Golden in due to a insect bite her face was so swollen the day after a hike on Saturday. The Dr. and staff were so knowledgeable, concerned, and caring, and the office was bright and clean. Arabelle received two …
We came at 10pm on a Saturday. Our German Shepherd was having stomach problems. The staff was very professional and did the testing and examination under an hour. The vet came and was very thorough and professional. I definitely recommend …
I had to run my dog up here late at night, as soon as I walked through the door everyone was friendly and helpful. The cost is high, but they were upfront about the cost of everything and I expected as much from an emergency clinic. I …
This clinic & staff are wonderful!! They were there when we needed them late at night!!
Very good place great people took good care of my dog
Our dog ate a piece of gum sweetened with xylitol so we took her to get checked out, thank goodness she was ok but the quality of care and overall experience was great!
They were very busy and short staffed...but never missed a step. My fur baby was treated with care and they answered all my questions. So thankful for the service they provided.
We had to put our 11 year old schnauzer down and they made our baby comfortable and made us feel good about our decision!
They were great to our kitty very friendly and best prices in town
They got my very sick puppy back as soon as we got there. They were very kind and professional. They kept my fur baby overnight and then transferred her to our veterinarian the next morning. I just wish it didn’t cost so much to take her …
The staff was very calming and professional when I came in with a sick dog in the middle of the night. I was stressed and panicky and they treated my dog and me with care.
We had an emergency C-section at 2:00AM and they were very quick to answer the phone and got us taken care of. They were professional and explained all charges without to much pressure. They took good care of or baby and her babies.
Took my 9 yr old German shepherd in after he has a siezure! They were very nice and helpful and figured his issues out right away and what may have cause it. Sent us home with meds after treating the main issue in office and he is back to …
Very nice , helpful , quick / Had my Elvis feeling better in no time ..
Took great care of my baby, informed me of charges as we went. Very professional.
They take good care of my Little Man
We had to take our 13 year old chihuahua there on a Saturday afternoon after having a rough Friday night where we didn't know it she was going to make it or not. They were very professional and upfront about everything. The vet tech took …
This place very friendly and efficient. Was out really fast. I would recommend this place for sick animals.
Wonderful care! Very caring, explained options for treatment with prices so I could decide on what my bulldogs would be.
We were in town visiting so didn’t have a vet to call when my 5 year old English Bulldog was just not himself and we couldn’t figure out what was wrong. We found this place to be open and when I called the lady said we could absolutely go …
We had the best experience with your clinic and your staff . The waiting room was clean and fresh . They treated our dog immediately and were truthful in their findings of her injury. I was given a written estimate of treatment before she …
The staff at Small Animal Emergency Clinic took great care of my German Shepherd, Jake. They were very caring and understanding of my dog's and my needs. Dr. Wilson explained everything in a way I could understand.
We were in and out quickly. Very happy with the way they treated us and our dog.
I was so pleased with my first experience here. They answered all my questions, took very good care of our fur baby and explained all tests and expenses beforehand. Would recommend highly!!!
The staff was amazing! They treated my dog quickly and did an amazing job on his stitches.
We are new to the area & this was the second time we had to use the ER Vet. Both times they have saved our dogs life!! Randal was so amazing! He explained the procedure our baby was about to have to us & answered all of our questions! Dr. …
The staff were super nice and amazing! Very clean waiting rooms and actually I forced covid prevention measures! If they were a regular clinic I would switch vets to them. If you staff see this just know you guys are doing an amazing job :)
Fast efficient care at 4am for a chocking dog.
They were amazing with my puppy. Very expensive but they took wonderful care of my baby
Doing well for being the only vet open on New Years Day. Great job!
Thank you to Dr and staff for the kindness to my Amy girl and myself. You all went over and beyond to ease Amy’s passing and comfort me during that time. Amy was not just a dog she was my best friend. Thank you.
Very kind and caring people. I would highly recommend them.
Everyone was extremely considerate regarding our emergency visit. Dr Gronum understood my concerns and wishes. Treatment was immediately given and pain medication was sent home for my 18 year- old kitty. I appreciate their tender care!
I came in on Christmas Eve. The only place open within a 200 mile radius of me. My girl had been hit by a car. The care we received was AMAZING. Without hesitation they started treating her. She had a fracture that was a 50/50 shot on being…
A friend recommended I take my cat here for a tooth injury. They were extremely friendly, professional, and I was in and out in no time. In addition to the great service, it didn’t cost a fortune! Should I need an emergency vet again, I’m …
Very great place to take your pet, but I left a star out because the prices are outrageous.
Our 16 year old shih tsu had been slowly declining in health but Saturday she mad a dramatic decline and we knew it was her time to join her sisters in heaven. The staff at the emergency vet clinic were great with her, my wife and me. Very …
They were very caring toward my dog, and got us in very rapidly.
Took care of our dog that was attacked by the neighbor's dogs. Thank you. Only thing is that they missed cleaning one wound that got infected later but he's doing better.
So thankful for this facility! When my 3 year old dog gashed the front part of his head on Thanksgiving I needed some help. Thankfully the Small Animal Clinic was open. They welcomed me promptly and my four legged baby was seen promptly. He…
Took our Cavalier in with breathing problems, he was promptly seen by vet. He was assessed and all expenses were explained before treatment. Then he was treated with great care.
It was not a great visit because we were losing our dog. Very sad, but not the first time we have had this experience. Hands down, I would rather have this staff. Everyone was respectful and caring. The doctor so informative to help us make…
When my 8 mo. puppy ate a penny, I called the Small Animal Emergency Clinic. The first person I spoke to said to not worry about it and just make sure it passed. Upon further research I learned that pennies are extremely toxic to dogs. I …
I'm just so grateful for the women there. They helped me apply for care credit so my precious boy could be treated and they were extremely kind caring and sympathetic towards the situation. Thank you so much!!
Fantastic when you need them yes it's pricey being a pet emergency on the weekend after hours but when your pet's health is on the line you're more than glad that they are around thank you again
Thank you so much for helping us get through putting "tiny" to sleep.You gave us time to say goodbye and helped ease the pain. Thanks to all of you.i wish I had your names but were so wonderful.
This was a great place to bring our English bulldog of 8 years. She passed but their profeesionalism and care for our pet and our feelings was second to none. Thank you very much
Kind and caring people. Answered my questions and took care of my dog. Expensive but they were there at 1am when no one else was open.
My poor dog got extremely sick over the weekend, and I was so worried for her health. After visiting once I elected not to have her hospitalized and ended up having to go back a few hours later when her vomiting continued. Since she has …
My dog required emergency surgery on a Friday night. They got her done immediately and with great kindness and professionalism.
Yes very clean very helpful very impressive and kind to our Kitty.
Small Animal Emergency Clinic of Lubbock was very professional, efficient, and caring towards me and my dog Louie at our recent late night visit. Dr. Trent was very thorough and presented all medical options clearly, and our technician …
Had to take my pup in because he was limping and every time he would try to walk he would cry. Dallas helped me get him out of the truck and bring him in and took wonderful care of him! Dr. Odin was amazing as well. They provided me with an…
The personal was very helpful. The took care of our dog like it was family. They went above and beyond to send us a sympathy card. Great place
I had to bring my shihtzu puppy to the clinic at night because he had eaten several chocolate brownies! All the staff and Dr. Thomas were very kind and helpful. In no time Raider was given an injection to make him throw up the brownies and …
I had a mommy that went into labor into pre-labor about two days before and day of was having a very hard time and was too tired to deliver . I called and let them know I was on the way in , was met at the front and they came out helped get…
One of of dogs stuck her nose under a metal fence on a walk, well needless to say it did not end up well for her. We ran to the Emergency Vet Clinic, they made her very comfortable while waiting to get stitched up. Three sets of sutures for…
Took my 10 week old aussie here because he was choking and they were so helpful and caring. He had to stay overnight and they called me and kept me updated and also always answered their phone so fast when I wanted to call and check in. …
It was a relief to have a vet clinic open in the middle of the night for emergencies. All of the staff were kind, efficient and professional. What I don't understand are the exorbitant prices. $120 just to walk in. Why can't the clinic …
Came in Saturday night at 8p, and I was taken straight back. Seen, treated and out by 835p. Great job.
We have a tendency to require a quarterly trip to the emergency vet. We have never had a bad experience here and appreciate the efficiency and communication.
They are open 24 hours which is nice because our dog was very sick.. fast service!!
They took great care of my pup. Admitted him quickly and got him taken care of! Very fast, friendly, and professional staff!
My dog was having an alerting reaction and they were so nice and acted quickly to help him. Even though it was 11pm they were all very nice and so sweet to my fur baby
Very comforting and understanding even at a hard time gave us all the time we needed to say our good bye to our luved one thanks again for everything u did
I appreciate so much how Dr. Thomas and the staff took care of my little, sick dog last night. He's so much better today, and for that I am extremely grateful. Thank you!
Came in with my sick Dog, i thought he was at deaths door. we were seen immediately, they gave me several options to help my dog. Ran test pretty quick, was giving medication and now he's doing much better after a couple days.
Great service! They saved my dogs life! Can't commend them enough on how well they worked on my baby!
I took my cat in and it was quick to get in and seen. The vet was thorough and the staff polite.
My dog was suffering from pancreatitis in the middle of the night during the weekend. They got her right in and examined her quickly. She had to be hospitalized and they were good with updates over the phone. It was stressful for her to be …
They were very good with my baby. They took a little longer than I was told, but they were really busy too. Great staff and very nice to me as well.
Melissa Key Pierce
I brought my cat into the clinic on a Sunday morning. We were taken directly to a very clean, smell-neutral room and a vet tech came in within a few minutes to visit. My cat was taken to the back for x-rays and observed and examined by the …
We had an emergency with our 2 year old bulldog....we live in NM...I called and explained our situation and they took the info and said they would be ready to treat him when we got there. They were very professional, caring and informative…
The entire staff took care of us and the grand-puppy immediately to insure that she was okay.
This place is amazing, worth every penny. Really appreciate them being there.
They were very caring with my little Pomeranian!
I came to this clinic after finding a strayed cat in my yard. It was my first time there and I had a good experience. The Vet and staff were very professional. I could tell the staff were under a lot of stress since they were running behind…
I’ve used their services several times. They were very responsive to my emergency. Communicated clearly and were very kind to our dog.
Our puppy Luna was hit by a Car Thursday night Sept 3rd, 2020 and we called around to get her emergency care !!! This pet hospital was ready and waiting for us when we got there !!! They even sent out a tech to wrap her in a towel and …
The staff were quick to respond to our emergency to our pup being bit by a rattlesnake. Everyone was friendly, communicated well, polite and courteous. The prices seemed a little high, but at the time of a true emergency, I was just …
Dr. Thomas and Cassie were amazing with my 20-year old cat. I took her in with a large abscess on her face and jaw, and they were very gentle with her. The abscess was drained and they gave her pain medicine and antibiotics. They treated …
Dr. Ledford and the staff saw my cat that was having seizures immediately on our arrival. They started her on an IV drip and managed to get the seizures under control. I was very impressed with their new facility! There is a large waiting …
Great with my dog. Fast and professional service. Would go there again if either of my dogs has an emergency!
I was very impressed with everyone there. Our shih tzu ended up passing away...the vet that called me to inform me was very kind and compassionate. We ended up there again 8/21/20 with our 3 small puppies who tested positive for parvo. They…
Service was great. Quick diagnosis. Reasonable fee.
Special thanks to Holly for the masks.
Your EC was very eager to take care of my young dog. You took the time to thoroughly explain procedures, processes, and expenses. Although, I understand the expectation to pay upon receipt of services, payment would've been an issue if I …
I would recommend your clinic to anyone I know. Dr. Thompson and Katie were awesome. Our visit did not end the way we would have wished however, I couldn’t ask for more compassion and kindness from them.