Your pets health and happiness is important to us. Read what our pet owners have to say!
From 643 reviews
Thank you, Lubbock Animal Emergency Clinic! You took such good care of our precious JJ as we were traveling home to Austin from our vacation. You took the time to fully understand the problem and throughly explained your recommended …
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Even thought he outcome of our visit was a sad one, we were very impressed with the cleanliness of the facility, the kindness and compassionate everybody was, from the receptionist to the technicians and the doctors.
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I’m so very grateful for Lubbock Small Animal Emergency Clinic. The staff was so kind and caring. You saved my cat’s life. I will definitely be back if needed.
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I am so grateful for the help we received from Dr. Bridge & the staff at Small Animal Emergency Clinic after my dog was hit by a car. They took amazing care of him very quickly, and the services were affordable! So glad they were there, and…
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I was so thankful this place was open so late! My corgi was bit/stung by something at like 11:30PM and her face swelled up, and they took care of her so quickly and loved on her! They were all so nice and welcoming! Plus everything was so …
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Quality Pet Care and Professionalism from the emergency call to check out. Sgr. Nibbles had an abscess near his eye that was taken care of promptly and relieved of worry before the evening arrived. The Sarge is back to normal thanks to the …
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Some of the most sympathetic and kind folks. Dr Broadway and her team went well beyond their profession for our 17 year old husky, Sadie. Thank you so much. Ann & Tony Martin
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This place is brand new. It has been open for two months in it's new location. Staff was friendly and very knowledgeable. They worked with you on getting the best care for your animals without being pushy. A little expensive but worth it.
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Got my fur baby back to normal quick and fast!
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They know what their doing there the best
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Good environment. Helpful doctors.
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Great !!!! Caring , efficient, fast & friendly !!
Love your new facility. Your services are certainly needed in Lubbock. We love our little animals and when they are sick, we need help.
Skeet Workman
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They were so sweet and helpful when our puppy Cassie died at home. They helped us by accepting her body and helped us to arrange her cremation. We are forever thankful to the staff and facility for all they did for us.
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The techs and the vet were absolutely the kindness people about my poor Lady. No complaints at all about services or personal but to put her to sleep was very expensive. 200.00 was alot for small dog
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Caring, knowledgable and understanding. We had a dog that wasnt eating due to pain in her mouth, they gave us some pain meds for her which helped tremendously, and they also allowed us to pay them when we got paid the following week, that's…
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All the staff at the Small Animal Emergency Clinic were very kind and very quick to help out our little baby puppy!!! Thank yall...
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Great customer service! The staff took care of my boy and got us in and out.
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A little pricey. Staff and doctor's are very nice and friendly.
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Fast and efficient help from people who genuinely care about animals.
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I hope we don’t have to use the emergency vet too often, but if so, this is where I’ll be bringing my fur babes. My dog was having some kind of allergic reaction and they were able to take us directly back when we walked in (about 1:00 am…
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what a pleasant staff, my dog had just passed in our home around 130am , i call and spoke to the front desk personal , they wee very helpful with directions and what to do , thank you for everything
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Compassionate and helpful when I needed them. The hours I needed when my Lil"Dog needed help.
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Very professional and compassionate during our time of need. We had to say goodbye to my 11 year old Great Dane and they were very supportive and answered all our questions and helped coordinate the arrangements for afterwards. They gave us…
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Everyone was super helpful and compassionate toward my dog that I brought in! This place is awesome,too! Clean,well lighted,very cool inside.The tech gathered my info about my dog,took her back to be looked at and then came back with what …
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They didnt try to kill me with the bill
Very understanding
I would recommend
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The location is great as well as the facility. We had some problems with getting all the options for our dogs treatment, but all in all it was a good visit with a great result for our pup.
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They took such good care of my sweet German Shepherd puppy. He was sick with parvo and they took him in right away and was seen. I loved how friendly and informative the staff was. Highly recommend!!
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They were amazing They did what they could to save my Baby Girl but we caught it way to late I miss and love My Baby Girl R.I.P. Baby Girl You will never be forgotten Love You Baby :-(
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I've taken my pets to the Small Animal Emergency Clinic for years and have always been very satisfied with the care they have given my pets. The staff and techs are very courteous and professional and the veterinarians have been thorough …
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Appreciated the care our little dog received here. Professional and caring.
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They were quick and did a good job of sewing my dogs stitches back up after he chewed them out the first time. Very nice staff!
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They took my 7 month old puppy in right away and were very compassionate when they told us he had Parvo. The staff was encouraging and gave him the best treatment. We are going to pick him up today and bring him home!
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Took care of us late one evening. They were very sympathetic as my dog had to be put down. These folks are the best
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The staff and Dr. Farley were so kind and understanding. My Chloe Cat became really ill suddenly, and when I took her in, they handled everything very professionally and personally. They understood my kit-kit of 12 years was special to me …
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The people that work here truly care about your fur babies!
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I’ve taken both of my dogs here and they have both received excellent care. They are fast, efficient, and are good at communicating what is going on with your animal. Highly recommend them!
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Dr. Poe, Randall, and Holly...THANK YOU! We took our small dog, "JuneBug" in for treatment after she injured herself jumping around. We were seen immediately, treated with kindness and respect, and given a full review of what challenges …
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Love this place I have been with them for over 15yrs and they help me keep my babies healthy the last baby I have left recently got surgery for her tumors along with being spaded and she took it like a champ and I loved how they explained …
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They were so understand and kind. Took good care of my lil fur baby.
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Took my poor doggo here a while back because he had stolen my other dog's food and ate way too much. The people who work here were very compassionate, and really seemed to genuinely care about my dog. They were very gentle with him, and …
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Lubbock Small Animal Emergency Clinic, you are the best! Kind, caring and compassionate in our greatest time of need. I would give y’all 10 stars if I could. Thank you from the bottom of my heart!
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I think our vet’s name was Doctor Poe, and she was fantastic. Thorough & caring & made sure we understood everything.
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This guys were very understanding that we were in between pay periods, but also wanted to do what was best for our Elsa ( med dog, was hit by a car). They gave me an estimate for everything before treatment, also informed us of things they …
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Dr. Bridge is very personable sincere and explains what is needed and why. Staff is very kind and understanding. Only one short end with emergency vet hours can be pricey and that it is if you need more basic diagnostics than visual.
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They were very friendly. Missing key equipment to do a needed procedure, but said they were planning on getting it soon. If not for that, it would have been 5 stars.
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Amazing staff! They took such great care of my corgi pup.
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The folks at Small Animal Emergency Clinic really took great care of our cat. You could tell they love animals .
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Very helpful and accommodating, even during a very busy time. The staff and vets were all very friendly and worked as quickly as possible to help us and everyone else there with their pets.
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My black lab had to be rushed in for major surgery after a hit and run. They took him to the back immediately to treat for shock and assess the damage. It wasn’t cheap, but Dr. Powe did an amazing job putting him back together in an …
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This animal hospital was recommended by my vet, Dr. Oden, and I would recommend it to anyone who asks. The staff was very kind and helpful. We were in and out within an hour or so, and they got my dog well on her way to recovery! It …
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This clinic is so caring and sympathetic to you and your pets needs. I recommend this place for your babies.
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Took my 9 month old husky in on a Sunday evening after being hit by a car. They got her back and made her comfortable within 10 minutes. Service was a bit expensive, but I knew it would be since it was emergency hours. I absolutely …
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Update — they charged me for a cone they didn’t actually put on him and he ended up pulling out stitches before a store opened up to get one, which was another $150 vet bill...
Original Review: After being attacked by two dogs while we were…
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Brought my 4 month old puppy in after he had some swelling to his face and head. Cara at reception was incredibly friendly and upfront about the cost of exam. All vet techs and vet were so friendly, explained everything to me and took time …
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I brought my small dog in after hours due to minor swelling around his nose. They answered the phone promptly when I called ahead and were super polite. Upon arrival, I filled out a few pages of paperwork and my dog was seen just 5 minutes …
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The female Dr that helped us make our difficult decision about putting our struggling 14 year old pup down. She was so compassionate and supportive.. while it wasn't a pleasant situation she was incredible! 💚
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The tech girl that answered the phone was super sweet and concerned, when i got there my baby got better so i ended up leaving. Staff was very nice and helpful. I could hear the Vet talking with someone else about there emergency with there…
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After our pups managed to ingest a moderate over dosage of Carprofen, the clinic treated this very quickly and well. They treated the dogs will care and we left with very precise instructions of home car. The dogs are doing very well and …
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My dog got a hold of "pet safe" rat poison the other night. when I picked up the container there was poison on the outdise of the plastic bait box. I took her in. The staff got her right back and taken care of very quickly. we were in and …
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Good place with good doctors. I think they could move to a larger location. Waiting times are a little longer than ideal...especially when you are having a pet emergency. Otherwise, I have always had good experiences. Prices are a little …
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The staff here was very friendly and supportive when I had to bring my sweet girl of 17.5 years in and had the hardest decision to make of putting her down. They were extremely gentle with Oreo and truely cared about what was best for her. …
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I have never had a good experience at this clinic!! I have taken my animals to Amarillo and Dallas before I would go to this clinic!!! Until today 1/6/2019 We had to put our cat to sleep because we didn’t want her to suffer until Monday …
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We saw Dr Bridge and she was great. Knowledgeable and very kind, she treated our cat as if he were her own. Friendly staff. The wait was very short, they had us in and out very quickly. Best of all the price for the exam was only about $20 …
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We had a Christmas Eve morning emergency with our little 7 month old chihuahua puppy. The small Animal and Emergency Clinic took excellent care of us and our little Apache. There is a wait depending on how many are in front of you, but it …
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Took our 13 y/o male cat to clinic on Sunday with a severe uti. Check-in was swift and painless. Technician interviewed us about five minutes later and took our fur-baby to the lab area. Approximately ten minutes later the doctor met with …
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We went in with our new puppy late at night because she was extremely lethargic. The ladies got us in and checked up on our girl and made her top priority. They explained everything of what they thought she had and gave us options without …
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Wonderful staff and doctors. My baby was very sick and not looking good at all. When told he’d have to stay overnight I was a wreck. They let go to the back and say bye and even gave me a blanket to rub my scent on for him to feel …
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I cannot say enough good things about this clinic. They treated my cat like she was their own. Expert care, kindness, and compassion were evident from the moment you walk in. My cat had to be in the intensive care for two days and it was …
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The Small Animal Emergency Clinic is clean, efficient, friendly, and easily assessable. The medical care is superb and the staff are very loving towards our pets. I have a rescue dog that tends to snap and bite at people if she thinks you’…
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Very friendly service. I always trust my babies with this clinic.
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I have visited the clinic a few times over the years. Every time are we and are pets are treated with care, compassion, and respect. Thanks to all the staff for their hard work and dedication.
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The staff at the emergency clinic did a fantastic job on our baby Oakley. Oakley was rushed to the ER on Labor Day for GDV and immediately needed surgery. The staff got us in very quickly and the surgery was a success! THANK YOU FOR SAVING …
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They were quick and effective with a diagnosis for my small stray cat.
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ran by good people. not a service I wanted to need but glad for them
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Taking my 17year old baby yesterday evening was so painful and hard. The clinic staff was so very warm and kind and they made Zoe very comforted in my arms for her last few minutes of life. I appreciated their empathy, kindness, and love …
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Our beloved Beau, a 5 year old tabby, developed a urinary blockage and needed immediate help. We have a "rule" at our house. A crisis can only arise on the weekend. We went in after hours Saturday with one miserable kitty. Dr. Bridge …
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They are expensive but do great work on our pets. It will take a while to repay the credit card charge. Bonnie is doing wonderful and I am so thankful for them. She is alive and brings me great joy everyday!
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I knew my Lil Man was in good hands when I saw Dr. Farley! Thanks for all you and your staff did for our lil guy.
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Excellent care for my dog that had been involved in a fight. He was seen quickly. The price was ok for an ER visit. It's nice to know someone is there after regular vet hours especially when you're pet is bleeding and needs urgent care.
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They took great care of my prairie dog, Rilla last night. They immediately took him back for oxygen and discussed a treatment plan and
all available options with me. They even put the x-rays they took on a disk to take to my regular vet …
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Very professional, clinic was very clean, and they took great care of our Frito!
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Thank you Dr. Powe for helping the South Plains wildlife’s injured turtle last night.
Response from
You are welcome! Glad to help!🐢🐢🐢
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I have used this clinic several times when my fur babies have gotten sick and the vets office was closed. They took good care of them and would recommend them to anyone.
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This is my third visit within 8 months and Lubbock Small Animal Emergency Clinic diagnoses was spot on and saved my elderly cat! It's nice to know there's a place to take sick animals at 2AM that is professional and has the latest …
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Kind, caring, compassionate when we had to make a midnight visit with our 16 year old Tiger.
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My dog had an allergic reaction to a vaccination and we took her straight to the Lubbock Small Animal Emergency Clinic. They took her back promptly got her some Benadryl injections. Less than an hour from when symptoms started we were …
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Had to take our cat in because he was very sick. We were too late and he passed at the clinic from panleukopenia. The staff was so kind and compassionate to our family. A few days later we became concerned about our other cat. We took her …
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Excellent care for my dog that had been involved in a fight. She was seen quickly and Dr. Bridges put me at ease about her prognosis. Honesty I didn't think the price was out of line for an ER. I've used them for other animal situations…
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Everyone at the Small Animal Emergency Clinic was professional, caring and efficient. Nothing about emergency care is cheap but these employees were dedicated to make me feel as comfortable as possible during one of the worst moments in my …
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Lindsey is so great! When I was in with a rescue kitten almost frozen to death, another family came in with a cat who had passed away. The vet was so good about helping the family with the grieving process and arrangements.
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this is a great clinic for night and weekend help for a furry family member in distress – the techs were kind to my little dog and vet explained what was wrong with her and gave an injection and also pills for her to take until I can get …
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My 14 year old dog was on his last legs after a 5 day battle with diarrhea (until it was just blood) the week before Christmas. I scooped him up and raced him to LSAEC. They started fluids immediately and kept me informed of all they did. I…
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Had to take my baby a month ago and they took real good care of her. They were friendly, kind and professional.
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Great people..Took my baby there he was very sick.They saw him right away.Even though he didnt make it.they were very caring.
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We took my baby there around 2 in the morning after we woke up to our dogs eye and face swollen and red. We showed up at the same time as another pup in serious distress. The vet tech and the doctor instantly went into action and were so …
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We were on vacation from Oregon with our chihuahua, when she suddenly started getting ill. It was like she had been poisoned, so we immediately got hold of some friends from Lubbock who directed us to this animal clinic. I was very …
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I would definitely go back if needed. Chyna is feeling much better. That's what really matters
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My Chihuahua while thinks she is 10ft tall and bullet proof got into a fight with her bigger sister. Split the top of her head wide open. The staff where very friendly and answered all of our questions. Though it was a bit more expensive …
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Everyone was amazing at this clinic! The first young lady told me it might be a while, but it really wasn’t. (Nice of her to forewarn me though—just in case.). All the technicians and the vet were very nice and professional. I think the …
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