Your pets health and happiness is important to us. Read what our pet owners have to say!
From 699 reviews
Great group of staff doing a very tough job. They have been so gentle and kind with our animals and gave us all options available. Gave us time to make the tough choices we had to make. Was honest about the prognosis. Highly recommend using…
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They took great care of my cat when I brought him in. The price shocked me and set me back a little, but the care provided was excellent.
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On the advice of our veterinarian we brought our 20 year old cat to the emergency clinic. He was so lethargic and vomiting. Dr Farley was great, Dallas was great! They kept him until Monday morning and they took such good care of him. I'll …
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Scruffy, our Boston Terrier/Schnauzer mix was recovering from surgery and needed special care the first night. The Small Animal Emergency Clinic gave superb, professional attention to our pet, complete with a written summary of what steps …
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Definitely yes. Thank you for the wonderful care you gave Bear
thank you for your wonderful help
The staff was very kind and took excellent care of my little boy.
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Very caring for your babies. Quick to see your pet. They are not there to run your bill up. They do their job well and vets on duty are good. Awesome place to take your pets when emergency arises.
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My pup had been attacked by big dog and an abscess had grown and gotten really hot and infected. I went in stressing and they took care of her. Very good at keeping you informed of everything they do and concerned about your fur babies. Don…
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They saved my small dog who was attacked by a larger dog. I'm so grateful. Their office staff is awesome.
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They took a very worry some situation and made it a very calming and positive place for me and my new little puppy. I was traveling from Texas to Arizona when I was looking for a vet and none of the towns I pass through no vets were open …
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Very professional and very concerned with my pet when I needed them so much. Thank you so much for your help
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Thankful for this place. The staff put my mind at ease and they were very compassionate towards me and my sweet dog.
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The staff was awesome. We had to go in on a holiday and they took care of our dog with patience and kindness. I would recommend them to anyone with an animal emergency.
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I took my 1 year old little schnauzer mix around 11:40pm and was in a room by 11:45pm the service was amazing and genuine, definitely 10/10 recommend
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I had a great Experience from checking in to checking out. Very friendly staff. Becca Bridges Thank you!
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These folks were there for us when we needed them, at 6 pm on. Saturday. They were kind, helpful and very affordable. I highly recommend this clinic for anyone needed services for their pet.
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They were very thorough and informative. Took the time to explain everything to me .
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Amazing staff with huge hearts for animals. Thankful for their services!
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Excellent care for my kitty. The staff & doctor were caring and compassionate and I would definitely take a pet there again. Plus the new location is beautiful and clean and roomy.
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Very clean and caring facility!! Would definitely recommend!!
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Way to expensive! But when your pet is in an emergency your left with little choice. Clinic did take care of my dogs need but I was out $1,000.
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Thank you, Lubbock Animal Emergency Clinic! You took such good care of our precious JJ as we were traveling home to Austin from our vacation. You took the time to fully understand the problem and throughly explained your recommended …
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Even thought he outcome of our visit was a sad one, we were very impressed with the cleanliness of the facility, the kindness and compassionate everybody was, from the receptionist to the technicians and the doctors.
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I’m so very grateful for Lubbock Small Animal Emergency Clinic. The staff was so kind and caring. You saved my cat’s life. I will definitely be back if needed.
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I am so grateful for the help we received from Dr. Bridge & the staff at Small Animal Emergency Clinic after my dog was hit by a car. They took amazing care of him very quickly, and the services were affordable! So glad they were there, and…
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I was so thankful this place was open so late! My corgi was bit/stung by something at like 11:30PM and her face swelled up, and they took care of her so quickly and loved on her! They were all so nice and welcoming! Plus everything was so …
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Quality Pet Care and Professionalism from the emergency call to check out. Sgr. Nibbles had an abscess near his eye that was taken care of promptly and relieved of worry before the evening arrived. The Sarge is back to normal thanks to the …
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Some of the most sympathetic and kind folks. Dr Broadway and her team went well beyond their profession for our 17 year old husky, Sadie. Thank you so much. Ann & Tony Martin
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This place is brand new. It has been open for two months in it's new location. Staff was friendly and very knowledgeable. They worked with you on getting the best care for your animals without being pushy. A little expensive but worth it.
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Got my fur baby back to normal quick and fast!
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Good environment. Helpful doctors.
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Was relieved there was a place to take my pet after my own veterinary was closed.... they were very nice and helpful
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Great !!!! Caring , efficient, fast & friendly !!
Love your new facility. Your services are certainly needed in Lubbock. We love our little animals and when they are sick, we need help.
Skeet Workman
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They were so sweet and helpful when our puppy Cassie died at home. They helped us by accepting her body and helped us to arrange her cremation. We are forever thankful to the staff and facility for all they did for us.
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The techs and the vet were absolutely the kindness people about my poor Lady. No complaints at all about services or personal but to put her to sleep was very expensive. 200.00 was alot for small dog
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Caring, knowledgable and understanding. We had a dog that wasnt eating due to pain in her mouth, they gave us some pain meds for her which helped tremendously, and they also allowed us to pay them when we got paid the following week, that's…
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All the staff at the Small Animal Emergency Clinic were very kind and very quick to help out our little baby puppy!!! Thank yall...
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Great customer service! The staff took care of my boy and got us in and out.
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I hope we don’t have to use the emergency vet too often, but if so, this is where I’ll be bringing my fur babes. My dog was having some kind of allergic reaction and they were able to take us directly back when we walked in (about 1:00 am…
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what a pleasant staff, my dog had just passed in our home around 130am , i call and spoke to the front desk personal , they wee very helpful with directions and what to do , thank you for everything
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Compassionate and helpful when I needed them. The hours I needed when my Lil"Dog needed help.
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Everyone was super helpful and compassionate toward my dog that I brought in! This place is awesome,too! Clean,well lighted,very cool inside.The tech gathered my info about my dog,took her back to be looked at and then came back with what …
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They didnt try to kill me with the bill
Very understanding
I would recommend
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The staff there was the quintessential professionals in explaining the services and communicating the progress with our dog. They were both personable and kind. They provide a great service to the health of the area's pet's. I recommend …
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They took such good care of my sweet German Shepherd puppy. He was sick with parvo and they took him in right away and was seen. I loved how friendly and informative the staff was. Highly recommend!!
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They were amazing They did what they could to save my Baby Girl but we caught it way to late I miss and love My Baby Girl R.I.P. Baby Girl You will never be forgotten Love You Baby :-(
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I've taken my pets to the Small Animal Emergency Clinic for years and have always been very satisfied with the care they have given my pets. The staff and techs are very courteous and professional and the veterinarians have been thorough …
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Appreciated the care our little dog received here. Professional and caring.
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They were quick and did a good job of sewing my dogs stitches back up after he chewed them out the first time. Very nice staff!
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They took my 7 month old puppy in right away and were very compassionate when they told us he had Parvo. The staff was encouraging and gave him the best treatment. We are going to pick him up today and bring him home!
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Took care of us late one evening. They were very sympathetic as my dog had to be put down. These folks are the best
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The staff and Dr. Farley were so kind and understanding. My Chloe Cat became really ill suddenly, and when I took her in, they handled everything very professionally and personally. They understood my kit-kit of 12 years was special to me …
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I’ve taken both of my dogs here and they have both received excellent care. They are fast, efficient, and are good at communicating what is going on with your animal. Highly recommend them!
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Dr. Poe, Randall, and Holly...THANK YOU! We took our small dog, "JuneBug" in for treatment after she injured herself jumping around. We were seen immediately, treated with kindness and respect, and given a full review of what challenges …
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Love this place I have been with them for over 15yrs and they help me keep my babies healthy the last baby I have left recently got surgery for her tumors along with being spaded and she took it like a champ and I loved how they explained …
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Took my poor doggo here a while back because he had stolen my other dog's food and ate way too much. The people who work here were very compassionate, and really seemed to genuinely care about my dog. They were very gentle with him, and …
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Lubbock Small Animal Emergency Clinic, you are the best! Kind, caring and compassionate in our greatest time of need. I would give y’all 10 stars if I could. Thank you from the bottom of my heart!
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I think our vet’s name was Doctor Poe, and she was fantastic. Thorough & caring & made sure we understood everything.
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This guys were very understanding that we were in between pay periods, but also wanted to do what was best for our Elsa ( med dog, was hit by a car). They gave me an estimate for everything before treatment, also informed us of things they …
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Dr. Bridge is very personable sincere and explains what is needed and why. Staff is very kind and understanding. Only one short end with emergency vet hours can be pricey and that it is if you need more basic diagnostics than visual.
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Very helpful and accommodating, even during a very busy time. The staff and vets were all very friendly and worked as quickly as possible to help us and everyone else there with their pets.
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My black lab had to be rushed in for major surgery after a hit and run. They took him to the back immediately to treat for shock and assess the damage. It wasn’t cheap, but Dr. Powe did an amazing job putting him back together in an …
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This animal hospital was recommended by my vet, Dr. Oden, and I would recommend it to anyone who asks. The staff was very kind and helpful. We were in and out within an hour or so, and they got my dog well on her way to recovery! It …
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Took my 9 month old husky in on a Sunday evening after being hit by a car. They got her back and made her comfortable within 10 minutes. Service was a bit expensive, but I knew it would be since it was emergency hours. I absolutely …
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Update — they charged me for a cone they didn’t actually put on him and he ended up pulling out stitches before a store opened up to get one, which was another $150 vet bill...
Original Review: After being attacked by two dogs while we were…
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Brought my 4 month old puppy in after he had some swelling to his face and head. Cara at reception was incredibly friendly and upfront about the cost of exam. All vet techs and vet were so friendly, explained everything to me and took time …
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I brought my small dog in after hours due to minor swelling around his nose. They answered the phone promptly when I called ahead and were super polite. Upon arrival, I filled out a few pages of paperwork and my dog was seen just 5 minutes …
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The female Dr that helped us make our difficult decision about putting our struggling 14 year old pup down. She was so compassionate and supportive.. while it wasn't a pleasant situation she was incredible! 💚
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The tech girl that answered the phone was super sweet and concerned, when i got there my baby got better so i ended up leaving. Staff was very nice and helpful. I could hear the Vet talking with someone else about there emergency with there…
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My dog got a hold of "pet safe" rat poison the other night. when I picked up the container there was poison on the outdise of the plastic bait box. I took her in. The staff got her right back and taken care of very quickly. we were in and …
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Good place with good doctors. I think they could move to a larger location. Waiting times are a little longer than ideal...especially when you are having a pet emergency. Otherwise, I have always had good experiences. Prices are a little …
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The staff here was very friendly and supportive when I had to bring my sweet girl of 17.5 years in and had the hardest decision to make of putting her down. They were extremely gentle with Oreo and truely cared about what was best for her. …
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We saw Dr Bridge and she was great. Knowledgeable and very kind, she treated our cat as if he were her own. Friendly staff. The wait was very short, they had us in and out very quickly. Best of all the price for the exam was only about $20 …
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I cannot say enough good things about this clinic. They treated my cat like she was their own. Expert care, kindness, and compassion were evident from the moment you walk in. My cat had to be in the intensive care for two days and it was …
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The Small Animal Emergency Clinic is clean, efficient, friendly, and easily assessable. The medical care is superb and the staff are very loving towards our pets. I have a rescue dog that tends to snap and bite at people if she thinks you’…
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Very friendly service. I always trust my babies with this clinic.
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I have visited the clinic a few times over the years. Every time are we and are pets are treated with care, compassion, and respect. Thanks to all the staff for their hard work and dedication.
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The staff at the emergency clinic did a fantastic job on our baby Oakley. Oakley was rushed to the ER on Labor Day for GDV and immediately needed surgery. The staff got us in very quickly and the surgery was a success! THANK YOU FOR SAVING …
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They were quick and effective with a diagnosis for my small stray cat.
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ran by good people. not a service I wanted to need but glad for them
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Taking my 17year old baby yesterday evening was so painful and hard. The clinic staff was so very warm and kind and they made Zoe very comforted in my arms for her last few minutes of life. I appreciated their empathy, kindness, and love …
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Our beloved Beau, a 5 year old tabby, developed a urinary blockage and needed immediate help. We have a "rule" at our house. A crisis can only arise on the weekend. We went in after hours Saturday with one miserable kitty. Dr. Bridge …
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They are expensive but do great work on our pets. It will take a while to repay the credit card charge. Bonnie is doing wonderful and I am so thankful for them. She is alive and brings me great joy everyday!
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I knew my Lil Man was in good hands when I saw Dr. Farley! Thanks for all you and your staff did for our lil guy.
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Excellent care for my dog that had been involved in a fight. He was seen quickly. The price was ok for an ER visit. It's nice to know someone is there after regular vet hours especially when you're pet is bleeding and needs urgent care.
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They took great care of my prairie dog, Rilla last night. They immediately took him back for oxygen and discussed a treatment plan and
all available options with me. They even put the x-rays they took on a disk to take to my regular vet …
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Thank you Dr. Powe for helping the South Plains wildlife’s injured turtle last night.
Response from
You are welcome! Glad to help!🐢🐢🐢
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I have used this clinic several times when my fur babies have gotten sick and the vets office was closed. They took good care of them and would recommend them to anyone.
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This is my third visit within 8 months and Lubbock Small Animal Emergency Clinic diagnoses was spot on and saved my elderly cat! It's nice to know there's a place to take sick animals at 2AM that is professional and has the latest …
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Kind, caring, compassionate when we had to make a midnight visit with our 16 year old Tiger.
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My dog had an allergic reaction to a vaccination and we took her straight to the Lubbock Small Animal Emergency Clinic. They took her back promptly got her some Benadryl injections. Less than an hour from when symptoms started we were …
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Had to take our cat in because he was very sick. We were too late and he passed at the clinic from panleukopenia. The staff was so kind and compassionate to our family. A few days later we became concerned about our other cat. We took her …
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Excellent care for my dog that had been involved in a fight. She was seen quickly and Dr. Bridges put me at ease about her prognosis. Honesty I didn't think the price was out of line for an ER. I've used them for other animal situations…
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Everyone at the Small Animal Emergency Clinic was professional, caring and efficient. Nothing about emergency care is cheap but these employees were dedicated to make me feel as comfortable as possible during one of the worst moments in my …
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Lindsey is so great! When I was in with a rescue kitten almost frozen to death, another family came in with a cat who had passed away. The vet was so good about helping the family with the grieving process and arrangements.
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this is a great clinic for night and weekend help for a furry family member in distress – the techs were kind to my little dog and vet explained what was wrong with her and gave an injection and also pills for her to take until I can get …
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My 14 year old dog was on his last legs after a 5 day battle with diarrhea (until it was just blood) the week before Christmas. I scooped him up and raced him to LSAEC. They started fluids immediately and kept me informed of all they did. I…
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Had to take my baby a month ago and they took real good care of her. They were friendly, kind and professional.
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